Opsgenie Actions enable you to automate manual, repetitive tasks so that your resources are freed up to concentrate on higher-value work. This blog post is the first in a series of use cases in which we discuss how Opsgenie works with various third-party automation platforms to automate these traditionally manual tasks—right from the Opsgenie console or mobile app— to reduce interruptions for your on-call responders, and ultimately help your bottom line.

Improving MSP Incident Alert ManagementAs the big game approaches this Sunday, I’ve been thinking about the NFL’s introduction of instant replay and how it makes the league much more enjoyable! Whether you’re rooting for the Patriots led by Tom Brady … or the Rams, you can’t deny that instant replay makes every Super Bowl much more efficient and adds more clarity to the game.

Today, we are excited to announce PagerTree now officially supports Broadcast Responses! With PagerTree’s Mass Notification System (MNS) your organization will be prepared to easily communicate with speed and reliability during critical events.

Role-based access control (RBAC) has become one of the main methods for system access control within large enterprises, assigning access to users based on their role in the organization. Employees are allowed to access only those resources that are necessary to effectively perform their assigned job duties.

To kick off the year, we’re launching a monthly blog series to share new product announcements on an ongoing basis. This month, we’re excited to announce several new integrations, as well as the new global events rule API that empowers admins and developers to easily manage event rules at scale. (Be sure to also check out our platform release notes to stay up-to-date on what’s new.)

Dynatrace Perform is an event in Las Vegas January 28-30, that gathers folks in the cloud and software spaces looking to network, be inspired, and release better software, faster. As a Silver sponsor, Atlassian will have a booth staffed by members of the Opsgenie team, ready to talk to you about how Opsgenie's Dynatrace integration can lead to a faster MTTA (mean time to acknowledge) and reduced MTTR (mean time to respond) for your enterprise or medium business.

Recently, we shared a blog postabout Opsgenie’s first ShipIt experience as part of the Atlassian TEAM. As mentioned in the previous post, ShipIt is Atlassian’s “hackathon” style event, which encourages every employee to creatively solve problems and develop innovative product features. Now that we've explained our ShipIt experience, I thought this post would be a great opportunity to share some product-related innovations that we explored.