Webinar: AIOps Outcome - Accelerate Incident Resolution
Bite Size AIOps Knowledge Sessions - Accelerate Incident Resolution with faster root cause analysis and contextual insights and recommendation.
Operations | Monitoring | ITSM | DevOps | Cloud
The Place Where Modern Operations & Technology Come Together
The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.
THE CTO PERSPECTIVE | Application Modernization: Root Cause Changes
Welcome to The CTO Perspective – discussions on the most current issues in IT Operations. In this talk: Changes in software and infrastructure are the main cause of outages in the modern IT Stack. How do you embrace change without compromising service quality and availability?
THE CTO PERSPECTIVE | Hybrid Cloud: ITIL - Dead or Alive?
Welcome to The CTO Perspective – discussions on the most current issues in IT Operations. In this talk: As enterprises move to hybrid-cloud - are ITSM and ITIL a thing of the past?
Coralogix - PageDuty integration
Coralogix is a machine learning-powered log analytics platform built for companies performing CI/CD. Coralogix offers the most extensive alerting mechanism in the logging market integrated with PagerDuty, including built-in PD webhooks, custom webhooks, and automatic resolve notifications.
Making Customer Service Teams More Proactive with PageDuty
This shows how customer service teams can be more proactive with their customers by letting them know about service affecting issues before they call in. This video shows how the PagerDuty status page, Slack Interaction, and response plays support this ability.
Do More and Work Where You Are With Our New Integration for Jira Server and Data Center
Many of you may be reading this blog from home, a remote office somewhere, a family member’s house, or—if Zoom backgrounds are to be trusted—the cockpit of the Millennium Falcon. We’re all learning how to get better at “working where we are,” and that includes optimizing the tool stack you use each day.
Sticking to Your SLAs with FireHydrant Runbooks
In today’s world, systems are increasingly becoming more and more complex. Due to this complexity, it’s no longer a matter of “if” our systems will fail but “when”. To manage expectations for when our systems do fail, we can look no further than our Service Level Agreement.
Fyipe from HackerBay Now Available in the Microsoft Azure Marketplace
Microsoft Azure customers worldwide now gain access to HackerBay’s Fyipe to take advantage of the scalability, reliability, and agility of Azure to drive application development and shape business strategies.
PagerDuty Slack Integration How-To Video
Learn how to install, configure, and test the PagerDuty Slack Integration and work wherever you are. Many modern ITOps and DevOps teams count on Slack to keep everyone on the same page when things are running smoothly—and perhaps even more so when they aren’t. Slack users can do things like reassign or escalate an incident and view additional incident context—all from within Slack. The PagerDuty platform also allows users to create an incident war room Slack channel from within PagerDuty, adding additional users to it as the situation evolves.
Respond to Incidents Faster with iLert
iLert is an alerting and on-call management solution for ops teams and helps you to respond to incidents faster. It extends monitoring tools such as Icinga with advanced alerting through SMS, phone calls, and push notifications and lets you easily manage on-call duty with schedules and escalations. iLert is a SaaS company based in Germany and has been an integration partner with Icinga for over 5 years. This blog post outlines some of the features by using Icinga along with iLert.