Operations | Monitoring | ITSM | DevOps | Cloud

Most reliability engineering happens after something breaks. Will Wilson thinks that's the wrong place to be. As co-founder and CEO of Antithesis, the autonomous testing platform that just raised $105M in a Series A led by Jane Street, Will has spent years building the infrastructure to catch failure modes before they ever reach production. His starting point is uncomfortable: the testing practices most teams rely on are structurally incapable of finding the bugs that cause real incidents.

When end-users report a problem, L1 teams shouldn't have to manually connect the dots. Service desk correlation automatically correlates service desk tickets with active BigPanda incidents, surfacing end-user impact instantly so teams can prioritize and triage with the full picture.

Learn how PagerDuty is leveraging Agentic AI to transform the incident lifecycle from reactive firefighting to proactive prevention. Manuel Reis, Software Developer at PagerDuty, demonstrates how new tools like the SRE Agent and Scribe Agent assist engineers during high-pressure outages by autonomously triaging alerts, querying logs in tools like Grafana, and transcribing context directly into incident channels.

Veterinary clinics typically operate during standard 9–5 business hours. But emergencies don’t follow a schedule. Having the option to reach an on-call veterinarian through a dedicated after-hours emergency line provides peace of mind not only for pet owners, but, believe it or not, for veterinarians as well. So how does ONCALL work for veterinary clinics? Find out more through our Doggy Explain video.#dog.