How to Improve Inventory Management
To reduce stockouts, optimize costs, and gain real-time control over inventory across modern business operations.
Operations | Monitoring | ITSM | DevOps | Cloud
The Place Where Modern Operations & Technology Come Together
The latest News and Information on IT Service Management, Service Desk and related technologies.
What Does a Service Desk Analyst Do?
Сore responsibilities, required skills, tools, KPIs, salary ranges, and career paths in modern IT support teams.
Ivanti Exposure Management 2026.2: New Security & Patch Updates
What's New in Ivanti's Exposure Management and Endpoint Security 2026.2 Explore the latest advancements in Ivanti's Exposure Management and Endpoint Security 2026.2 for Q2. This session details new security solutions, cloud migration for patch management, and enhanced support for diverse operating systems. In this video, you’ll discover: Chapters.
What's New in Ivanti Neurons 2026.2 | ITSM, ITAM & LOB Update
What's New in the release of Ivanti Neurons for ITSM, ITAM and LOB 2026.2 Stay ahead of the curve with the Ivanti Neurons 2026.2 release. This comprehensive update brings a wave of innovations across ITSM, ITAM, PPM, and GRC, specifically designed to enhance user experience and operational efficiency through AI and a modernized interface.
Ivanti Neurons: Accelerate IT Support with AI Self-Service & Automation
Stop navigating complex IT portals and start resolving issues instantly. In this video, discover how Ivanti Neurons uses an advanced AI assistant to transform the way your organization handles IT requests. By leveraging natural language processing, Ivanti Neurons eliminates the frustrating back-and-forth between users and IT teams, providing a frictionless conversational gateway that accelerates results.
Storytelling as Strategy: DEX Strategy 1:1 with Laura Reeves
In today's episode, Tom is joined by Senior Client Director Laura Reeves for a wide-ranging conversation on storytelling as the defining skill in digital employee experience. From her “squiggly line” career journey across marketing and client leadership to the evolution of DEX itself, Laura explores how the role of IT has shifted from fixing issues to shaping strategic narratives. They discuss the impact of the pandemic, the rise of experience-led organisations, and why the most successful professionals are those who can connect data to meaning.
How Agentic AI Powers Hybrid and MultiCloud Operations
Hybrid and multi‑cloud environments didn’t break operations—they simply outpaced the human ability to manage them. Gartner predicts that 90% of organizations will adopt a hybrid cloud approach through 2027, confirming that multi-vendor estates are now the permanent operating model. Yet, as environments grow more distributed, a “Complexity Gap” has emerged.
Complete Platform Demo: Ivanti Neurons for MDM & Unified Endpoint Management (UEM)
See Ivanti Neurons for MDM in action. This complete platform demo shows how our cloud-native unified endpoint management (UEM) solution simplifies mobile device management (MDM) and security for the modern enterprise. Discover how to secure and manage your mobile workforce across iOS and Android while ensuring seamless user integration and device compliance.
Ivanti Neurons for ITSM Demo: AI-Powered IT Service Management (2-Min)
See how Ivanti Neurons for ITSM delivers world-class service management to enable exceptional employee experiences. In this micro-demo, we show how hyper-automation and proactive IT help you resolve issues before they impact the business. What we cover in this demo: Discover how to "shift left" and reduce IT issues across your organization with Ivanti’s AI-driven automation.
Not All Agents Are Created Equal: Getting Agentic AI Right for IT
Three months ago, a CIO told me her organization had “already deployed agents.” Her endpoint team assumed she meant the telemetry clients on every managed laptop. Her service desk thought she meant AI chatbots. Meanwhile, her security architect heard “autonomous decision-making.” They were all right and all talking past each other. This is the agent confusion problem.