ITIL vs DevOps: Bridging the Gap Between Structure and Agility
As part of the Agile “family”, DevOps is often seen as strictly incompatible with any formal processes. Is there a place for ITIL in the post-DevOps world?
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BAU Support: The Key to Efficient Operations
Imagine if your business operations ran like clockwork every single day. That's where BAU support comes in—it's crucial for keeping things running smoothly. BAU, or Business as Usual, might not sound glamorous, but it's the foundation that keeps your organization running smoothly. From applying security patches to providing user support, these routine tasks are vital for maintaining stability and preventing disruptions.
Understanding Device Management and Security in the Remote Work Era
Understanding Device Management and Security in the Remote Work Era The discussion delves into device management and security, highlighting the shift in management functionalities due to the increase in endpoints and remote workforce. It underscores the importance of securing devices and data, visibility, and cost optimization. The zero trust security model is introduced, emphasizing verification at multiple levels. The capabilities of Avanti EEM in managing various operating systems and devices are also explored.
Sustaining Digital Resilience With Secure by Design
In today’s complex digital landscape, incorporating security from the ground up is not merely a best practice—it is essential. The recent Azure and CrowdStrike outage underscores the importance of integrating robust security practices into our software development and operational processes. At SolarWinds, we are committed to the principles of Secure by Design, making security fundamental to every phase of our product lifecycle.
Depreciation of IT Assets: Definition, Types & Calculation
Have you ever wondered how businesses manage the value of their technology over time? The depreciation of IT assets plays a crucial role in this process. As technology evolves rapidly, understanding how to account for the decline in value of these IT assets becomes essential for financial health and strategic planning.
ITSM concerns when integrating new AI services
*This article was originally published in Help Net Security. Let’s talk about a couple of recent horror stories. Late last year, a Chevrolet dealership deployed a chatbot powered by a large language model (LLM) on their homepage. This LLM, trained with detailed specifications of Chevrolet vehicles, was intended to respond only to questions about Chevrolet cars.
ITSM, CMDB: Are they the same thing? Definitions and Main Differences
Have you ever found yourself confused by the overlapping terms in IT Management? IT Service Management (ITSM), Configuration Management Database (CMDB), and IT Asset Management (ITAM) are often mixed up, yet they each play unique roles in optimizing IT operations. This article will clarify these concepts, starting with their definitions and highlighting how they interconnect.
SDP and Zero Trust: The Dynamic Duo for Application Security
Until relatively recently, enterprises relied on fixed perimeters using firewalls and VPNs to control access to networks and resources. Traditional network security assumed that everything within the network could be trusted, while external users were granted access with simple password protection.
The Importance of Business Planning in Product Distribution
The importance of business planning in delivering solutions to resellers and customers is highlighted. This involves extensive planning with vendor partners to understand objectives and build a robust plan. The corporate vision of vendors is understood to identify improvement areas and leverage data and relationships. The plan's execution explores specific verticals, uses customer data, and collaborates with resellers and specialists.
ITSM vs ITOM: What's the Difference and How are They Connected
Picture a well-oiled machine. Every cog and wheel has its role, working in harmony to ensure smooth operation. In the realm of IT, ITSM vs ITOM represents this harmony.I know: This analogy is a little bit lame. But ITSM vs ITOM is in fact a common discussion in IT circles, and understanding their differences and connections is vital for businesses aiming to optimize their IT strategies. So, any effort trying to be accurate is welcome.