Operations | Monitoring | ITSM | DevOps | Cloud

See the highlights of the latest release of Alloy Navigator, the all-in-one ITSM and ITAM solution. This major update delivers stunning analytics, enhances collaboration and communication, and takes AI tools to a whole new level, making your IT faster, smarter, and more efficient!

Head of Nexthink's Digital Community and User Groups Jon Leighton rejoins Reality Bytes with Tom, Sean, and Dina to explore how community remains the beating heart of Digital Employee Experience (DEX). Fresh from Experience London and heading into Experience Boston, Jon shares how Nexthink’s Ambassador Program, user groups, and learning initiatives empower practitioners to grow, collaborate, and lead change. From storytelling and communication to real-world impact and career development, this episode celebrates the people and connections driving DEX forward.

CTA Link: To view the schedule for upcoming meetings, Click here. The content outlines key platform capabilities, including non-persistent VDI support and automated policy assignments. It introduces rollback support in patch management and audit trails for data export. Application monitoring tracks insecure TLS versions, while bots enhance app distribution. PowerShell improves credential support and script generation. Neurons facilitate OS provisioning, and the dashboard tracks policy change requests. Entra ID supports user authentication with customizable global settings.

EPM focuses on security with monthly updates and the upcoming SU for EPM 2024, supporting the latest OS like Mac and Windows 11. New patch management features will allow uninstalling patches, while AI integration enhances detection. MDM priorities include unified management for Apple and advanced Android controls. Q4 introduces customized email alerts and improved app management. Users are encouraged to test the mobile app and provide feedback.

Welcome to the AI research bites. This series of short and informative talks showcases cutting-edge research work from ServiceNow AI Research team. The AI Research Bites are open to all, especially those interested in keeping up with the fast-paced AI research community.

Master IT Infrastructure Management in Minutes with this step-by-step tutorial designed for beginners and professionals alike. In this video, we’ll break down the core components of IT infrastructure, from servers and networks to storage, security, and cloud integration. Learn how to manage and monitor your organization’s IT systems efficiently using real-world examples and modern tools. Discover best practices that top IT managers use to ensure uptime, reliability, and performance across all environments. Watch till the end to become an IT pro in no time!

In this lecture, we explain how to create a CMDB (Configuration Management Database) that truly supports IT Asset Lifecycle Management. A CMDB acts as the central hub of information about your assets and their relationships. Done right, it gives you the visibility and accuracy needed to reduce risks, improve decision-making, and ensure smoother operations across every phase of the asset lifecycle. Don’t forget to like, subscribe, and turn on notifications to keep learning how to optimize your IT assets.

Effectively managing your organization’s assets is critical for operational efficiency, compliance, and strategic growth. In today's complex IT landscape, robust discovery and asset management processes ensure that businesses not only know what they own, but optimize its use, reduce risks, and stay ahead in a rapidly changing environment.