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ITSM

The latest News and Information on IT Service Management, Service Desk and related technologies.

Customized Asset Management & Asset Tracking Software Benefits

In today’s fast-paced business environment, managing and tracking assets efficiently is crucial for maintaining productivity and reducing costs. Customized asset management and asset tracking software offer tailored solutions that cater to the specific needs of an organization. This blog post explores the benefits, features, and steps involved in building a customized asset management and tracking system, along with real-world customizations that Asset Infinity has implemented for its customers.

Boost Remote Work Efficiency with Remote Asset Management

The rise of remote and hybrid work has been a welcome change for workers everywhere. However, it has also created numerous challenges for managers, particularly in the area of asset management. Effective asset tracking and enterprise asset management are crucial for maintaining operational efficiency, security, and business continuity in this new paradigm.

Optimize Your ESM Workflows with Automation

Sick of the lost time outmoded workflows cause your IT team? Automation is the secret weapon you've been waiting for to streamline manual processes, free your IT staff and dramatically improve service quality across your organization. Join our live webinar moderated by Ivanti’s Phil Bowermaster and featuring real-world success stories from SCI's Jesse Miller and NCC Group's James Wooltorton — who’ll explain how you can optimize your workflows and take your ESM strategy to new heights.

How to level up your Microsoft ecosystem for ITAM with InvGate Insight

We show you how to use Active Directory, Entra, Azure, Intune, and Windows features in InvGate Insight. Learn to sync users, manage cloud assets, track devices, handle Microsoft contracts, and deploy software. Learn how to effortlessly sync users, manage cloud resources, track devices, handle Microsoft contracts, and deploy software—all within InvGate Insight.

Cyber Defense 202: Exploit Vulnerabilities | Security Insights Ep. 41

Ivanti's Robert Waters (Lead PMM, Exposure Management) is back with Chris Goettl (VP of Product, Patch Management) for the last of our three episodes covering Verizon's 2024 Data Breach Investigations Report, covering the third-most popular attack vector in breaches today: exploit vulnerabilities. And while they may be #3 in prevalence, they're #1 in Chris' and Robert's hearts.

Enhancing IT Operations with Virtual Assistant Services

In today's rapidly changing digital world, IT departments face constant challenges. Rapidly evolving technology, large amounts of data management, a lack of qualified staff, and other challenges make it difficult to truly grow their business. And this is where virtual assistant services can come to the rescue. Virtual assistants, or VAs, are real people! Their advantage is that they work remotely, which means that you do not need additional expenses for full-time employees.
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5 Essential Steps for Effective IT Asset Management

IT Asset Management is a critical aspect of any organization's overall IT strategy. Many organizations, however, are not able to achieve their desired IT Asset Management goals due to the lack of a well-defined approach or the right solution. As a result, they often suffer from a high cost of ownership, low asset utilization, and increased security risks. This is why effective IT Asset Management is becoming increasingly important in the current economy. To achieve this, organizations need to follow a set of essential steps to ensure their IT Asset Management strategies are working correctly.

IT Asset Management: A Comprehensive Guide by Asset Infinity

In today's digital era, organizations rely heavily on IT assets to run their operations efficiently. Proper management of these assets is crucial to ensure optimal performance, minimize costs, and maintain compliance. This comprehensive guide by Asset Infinity delves into what is IT asset management, its importance, benefits, best practices, challenges, and more. ‍