In the first episode of Masterclass 2024, you can learn how to setup the basic and essential configurations to get started with ServiceDesk Plus Cloud. Also, during the session, we will showcase simple steps to configure your mail server in the application, setup simple customizations, and implement automation like technician auto-assign.

How can you make the service desk more efficient? Simple. Nexthink Amplify.

There's no getting around it—running a mature service desk is expensive. Naturally, a service desk's allocated budget and its yearly expenses are under immense scrutiny, with frequent calls to curtail spending. The good news is, optimizing service desk expenses is straightforward and effortless with analytics-driven service management. IT leaders can eliminate budget wastage, streamline asset management, and enhance service desk operations.

Ivanti neurons for MDM integrates with Google Beyond Corp to enforce conditional access rules based on device posture. Post-integration, a rule is created for iOS devices, requiring registration with Google. Users authenticate and register devices in the Google Workspace Console. Compliance posture is displayed in the device overview, with non-compliant devices being blocked or quarantined. Access to Google applications is restored for compliant devices after syncing. The process is similar for Android devices.

No matter what you’re trying to achieve – from getting IT costs in line to minimizing vulnerabilities to improving service delivery – knowing what you have will always be step one. See why accurate and actionable asset insights are the foundation for just about everything. Asset visibility makes it all possible. Manage – Secure – Service – Save Your roadmap to actionable asset data. A step-by-step guide to building out a big-picture view of your IT estate and turning it into valuable insights.