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The latest News and Information on IT Service Management, Service Desk and related technologies.

The Future of AI in Asset Management: Key Trends and Technologies

Artificial Intelligence (AI) has become one of the most transformative technologies in today’s business landscape, especially in asset management. From improving decision-making to automating maintenance schedules, AI is redefining how organizations monitor, track, and manage their valuable assets. As digital transformation accelerates, the relationship between asset management and AI is growing stronger, unlocking new opportunities across industries.

Network Monitoring Automation: Streamlining Operations and Efficiency with Motadata AIOps

Did you know the network infrastructure market revenue is expected to reach YS$253.21bn by the end of 2025? Over the years, small businesses and large organizations have been using networks to communicate and exchange information. With digital transformation and adoption of new technologies, networks are becoming increasingly complex. Organizations find it challenging to track these complex, extensive networks and identify issues in real time through manual monitoring.

Google's Android Update: Addressing Critical Vulnerabilities

Google's Android Update: Addressing Critical Vulnerabilities April Patch Tuesday appears to be a high count of resolved CVEs, but a low number of high priority risks. Microsoft has resolved 121 new unique CVEs this month, 11 of which are rated critical and one known to be exploited. The zero-day vulnerability is in the Windows OS this month, making that your top priority.

Self-Service Portal in 60 Seconds

Ivanti's Self-Service Portal provides a one-stop shop for all your users’ interactions with IT, HR, and Facilities, allowing your organization to follow through on shifting left. Learn more at ivanti.com/itsm Ivanti finds, heals, and protects every device, everywhere – automatically. Whether your team is down the hall or spread around the globe, Ivanti makes it easy and secure for them to do what they do best.

What is Ring Deployment? A Guide to Phased Software Rollouts

Exploitation of vulnerabilities increased 180% year over year from 2023 to 2024, which means that quickly and effectively securing endpoints – always a priority – will only continue to escalate. Patching these vulnerabilities promptly, but without sacrificing stability, can present operational challenges. One way to achieve this: ring deployment — a technique that progressively scales rollouts to user groups.

Innovator Preview Ivanti's Exposure Management and Endpoint Security Portfolio 2025.2

Innovator Preview Ivanti's Exposure Management and Endpoint Security Portfolio 2025.2 To view the schedule for upcoming meetings, Click here. Description: Hear about what’s new in Ivanti’s Exposure Management and Endpoint Security Portfolio 2025.2 and how it provides value to you and your organization.

What's New with Ivanti Neurons 2025.2

What's New with Ivanti Neurons 2025.2 To view the schedule for upcoming meetings, Click here. Hear about what’s new in Ivanti’s Neurons DEX / UWM 2025.2 and how it provides value to you and your organization. Ivanti finds, heals, and protects every device, everywhere – automatically. Whether your team is down the hall or spread around the globe, Ivanti makes it easy and secure for them to do what they do best.

Assist 2.0: The New Era of DEX for Everyone

For many years, I've spoken with power users in IT departments who love the insights they get from Nexthink. They can run complex queries, create dashboards, drill down into the network view, or implement new automations across thousands of digital workplaces. I've also noticed that these same teams have increasingly asked us to share the power of Nexthink with other IT functions, HR teams, or even employees.

What's New with Ivanti Endpoint Mgmt. 2025.2

What's New with Ivanti Endpoint Mgmt. 2025.2 To view the schedule for upcoming meetings, Click here. Description: Hear about what’s new in Ivanti’s SUEM 2025.2 and how they provide value to you and your organization. Ivanti finds, heals, and protects every device, everywhere – automatically. Whether your team is down the hall or spread around the globe, Ivanti makes it easy and secure for them to do what they do best.

The Importance of Asset Disposal for asset management: Maximizing Value and Reducing Risks

Starting a business requires investing in fixed assets like land, buildings, equipment, etc. Have you ever wondered what happens when these assets turn old or outdated? Further, why should you never dispose of these capital assets or fixed assets without a proper strategy? Asset Disposal is a critical aspect of asset management that involves the systematic removal of outdated assets from the balance sheet.