Operations | Monitoring | ITSM | DevOps | Cloud

ITSM

The latest News and Information on IT Service Management, Service Desk and related technologies.

Construction asset management: Effectively track your assets!

In the construction industry, cranes and lifting equipment are essential assets that enable workers to lift and transport heavy loads, install structures, and perform other critical tasks. However, the management of these assets can be complex, particularly on large construction sites with multiple cranes and work areas. So why is efficient management of these construction assets important?

Software license management: 5 best practices

Software license management has become a major issue for companies. Whether it’s for finance, human resources, sales, production, communication, or any other department, the software is used in every department. However, with the proliferation of license types, it is increasingly difficult to manage them efficiently. Here are 5 best practices to improve software license management.

Understanding the Critical Role of Infrastructure Monitoring

In today’s business landscape, where everything is connected through computers and networks, the Role of Infrastructure Monitoring has become paramount. If we go through the previous year’s reports, around 76% of organizations became victims of ransomware attacks in 2022. It was also predicted that the year 2023 might experience a security breach of 33 billion accounts.

10 Best IT Audit Software Options For 2024

Most organizations (if not all) have needs related to IT audits to stay protected and compliant with industry standards. As a result, they can benefit from fit-for-purpose IT audit software. These tools automate the auditing process, streamlining data collection, analysis, and reporting, thereby increasing efficiency and accuracy while reducing manual effort and human error.

SOP Example: How to Build an Asset Management SOP

Standard Operating Procedures (SOPs) are a great way to standardize your workflow process and make the end-user experience more cohesive. Here, we decided to provide you with an SOP example for ITAM so that you can streamline your ITAM strategy and monitor your IT assets throughout their lifecycle. An IT Asset Management SOP helps you: See how to create standard operating procedures for your ITAM processes in this video!

Why you should use fixed asset inventory and management software?

As businesses rely on equipment and assets to operate effectively, it is critical to ensure that they are maintained and replaced as needed. The key to successful asset management is the ability to predict future needs before they arise. This is where reports and data analysis come into play.