Let’s do it! 4 experts, 5 questions. Join ServiceNow’s Brian Solis, Tom Freeman, Rajeev Sethi, and Kelley Steven-Waiss to discover how you can #PutAIToWork for people with our intelligent platform.

Yes, generative AI is a BIG deal. Brian Solis, head of global innovation at ServiceNow, shares how every organization is going to have to reimagine their business for an AI-first world. Plus, get some practical examples of how AI can improve the customer experience (like giving people what they want before they even know they want it!). Take Brian’s advice and allow your curiosity to run wild — reply in the comments with creative ways you plan to use #GenAI.

Sometimes you have to see it to believe it. That was the case for Tom Freeman, a self-proclaimed generative AI skeptic and director of technical marketing here at ServiceNow. Tom sits down to answer questions about how genAI will impact developing on the Now Platform, the value of our large language model, and what’s coming next in this space. See it to believe it.

In this conversation, Charity Tieri discusses two new features related to Patch for Intune. The first feature is the value of third-party patching through Patch for Intune, which provides time and resource savings for organizations using Microsoft Intune. The second feature is scopes in Microsoft Intune, which allows large organizations to operate in silos while sharing the same Microsoft Intune tenant. The third feature is custom application publishing, which enables users to publish applications that are not available in the catalog through Patch for Intune.

In this conversation, Chris Goettl provides an update on the upcoming release features and demonstrates them. The release focuses on Linux support, with enhancements for Mac OS and Windows patching as well. Chris explains the content-based approach for Linux and the challenges it presents. He also discusses the ability to exclude patches via patch group and the configuration of Linux repositories. Additionally, he covers the Mac OS Sonoma support and the new always reboot option. The conversation includes demonstrations of Patch Intelligence, endpoint vulnerability, and patch configuration for Linux and Mac OS.

The video introduces Risk-based Vulnerability Management (RBVM) and Application Security Orchestration and Correlation (ASOC), tools that integrate third-party data into a SaaS platform for threat analysis and risk scoring. It highlights recent improvements, new export capabilities, UX updates, and custom attributes for data uploads. It also explores the vulnerability response feature, which integrates RBVM and ASOC with ITSM for automatic ticket creation and security incident syncing, and the RBVM and patch integration for CVE analysis and patch management.#Risk-based Vulnerability Management, #Application Security Orchestration and Correlation, #ITSM integration, #patch management, #CVE analysis.