Operations | Monitoring | ITSM | DevOps | Cloud

How to Provide End-User Self-Service Tools with NinjaOne

NinjaOne released our custom field functionality in 2021, adding a new level of flexibility, customization, and automation power to our platform. Custom fields are an advanced feature that requires setup to use, but once you start, the power and flexibility of this feature is almost limitless. In this blog piece, we’ll walk you through a powerful use case for custom fields in NinjaOne. Refer to part one of this series for a quick overview of NinjaOne Custom Fields.

Extending Panorama's firewall address groups into your Kubernetes cluster using Calico NetworkSets

When deploying cloud-native applications to a hybrid and multi-cloud environment that is protected by traditional perimeter-based firewalls, such as Palo Alto Networks (PAN) Panorama, you need to work within the confines of your existing IT security architecture. For applications that communicate with external resources outside the Kubernetes cluster, a traditional firewall is typically going to be part of that communication.

Improving Data Quality Through DataOps

Consider this scenario. Pull up your bank’s website and find the screen showing how much money is in your bank account. It takes 30 seconds to return the balance. You’re a bit annoyed at not having your balance immediately, and upon reflection, you think it might be a bit low, and hit refresh in case you misread the number. It comes back 45 seconds later with a different number. You know you haven’t had any transactions in the last minute. Uh oh. Something’s not right.

Detecting and Preventing Log4J Attacks with Cribl LogStream

Shortly before the December holidays, a vulnerability in the ubiquitous Log4J library arrived like the Grinch, Scrooge, and Krampus rolled into one monstrous bundle of Christmas misery. Log4J maintainers went to work patching the exploit, and security teams scrambled to protect millions of exposed applications before they got owned. At Cribl, we put together multiple resources to help security teams detect and prevent the Log4J vulnerability using LogStream.

DevOps 2022: 5 Big Rocks to Harness the Software Supply Chain

Together with the community, JFrog pioneered what we now know as DevOps with a focus on binaries (aka software packages, artifacts or images). A decade ago, no one thought binary management would be a thing — now it’s a standard most companies can’t live without. Back then, we said software universality would be necessary, and now others follow suit. People thought cloud would be a single-vendor decision.

The Human Side of Being On-call: 5 Lessons for Managing Stress, Anxiety, and Life While Being On-call

Within DevOps, we talk a lot about the on-call process—but what about the human side of being on-call? For example, what are effective ways of managing stress and anxiety during a shift? How can one manage life situations that make being on-call difficult—such as being responsible for watching the kids during an on-call rotation? And how can an empathic team culture help prevent burnout and turnover?

Cloud Budgeting: A Guide To Accurately Forecasting Cloud Spend

Are your cloud costs out of control? Do you struggle with cost overruns or going over your cloud budget? Forecasting costs accurately can help you create a realistic cloud budget you can stick to and prevent cloud bill surprises. In this guide, we’ll cover why it’s so challenging to predict cloud costs and techniques you can use to create an accurate budget your organization will be able to maintain. Table Of Contents.

Rethinking customer experience

On a video call, a customer asked why I had a stack of boxes behind me. That’s one of the things about Zoom—you get glimpses into other people’s worlds. My world is full of cardboard. I moved to a new home on the East Coast a few months ago, and unpacking is a slow process. The boxes are full of business books. I have a healthy collection, and my latest addition is Think Again by Adam Grant, the top-rated professor at the University of Pennsylvania's Wharton School.