Operations | Monitoring | ITSM | DevOps | Cloud

New ServiceNow industry solutions strengthen operations and drive growth

This week marks one year since ServiceNow sent employees home to shelter in place. During that year, the world changed and the demands and expectations of our customers forever changed with it. I’m proud that ServiceNow was there to help our customers survive and thrive.

Now Platform Quebec release boosts employee experiences for the new era of work

The world of work looks vastly different than it did one year ago. Where we work and how we work have been decoupled and many of these changes are here to stay. Creating a great employee experience has become a key competitive differentiator and extends beyond HR into legal, workplace services, and more.

Sumo Logic extends its APM to browser

Over a year ago we decided to invest heavily in Application Observability, understanding the modern observability platform must unite logs, metrics, and traces in one analytics layer to better serve reliability use cases. We have also advocated a modern trend to acquire tracing data via open source industry standards like OpenTelemetry without vendor lock-in.

What's New: Updates to Event Intelligence, Compliance and Reporting, and More!

We’re excited to announce a new set of updates and enhancements to the PagerDuty platform! These updates are designed to help organizations accelerate cloud migration, provide premium levels of customer service, streamline collaboration and communication, and deliver a seamless customer experience in the moments that matter most.

What's New with Ivanti Device and Application Control 5.3

What’s New in Ivanti Device & Application Control 5.3 Nearly every company in the world incorporates a Mac endpoint into the organization. Without a device control solution to manage these stations we see a real possibility for data leakage risk. This loss happens mainly because of insider threats. Ivanti Device and Application Control has historically performed well protecting our customers against these types of threats, but the Mac endpoints can still represent a risk.

Alloy Software Earns Prestigious Stevie Award for Outstanding Customer Success

BLOOMFIELD, N.J., March 11, 2021 (Newswire.com) – Alloy Software, Inc., a leading IT Service Management and IT Asset Management solution provider, announced today that it had been named a Silver Award winner in the 15th annual Stevie Awards for Sales & Customer Service. This award, which the company has received for the second consecutive year, is an undeniable proof of its focus on customer success and uncompromising commitment to the highest customer service standards.

Forbes names CircleCI to America's Best Startup Employers list

Our team at CircleCI has been hard at work this past year. From rolling out major product additions like CircleCI Insights and private orbs, along with educational resources like our developer hub and State of Software Delivery Report that includes the first CI/CD benchmarks for high-performing engineering teams, it seems like every day there is something new to look forward to. All of this has taken place during unprecedented times for everyone across the globe.

Grafana Loki 2.2 released: Multi-line logs, crash resiliency, and performance improvements

I imagine everyone is long since tired and bored with their Loki 2.1 end of year/holiday gift, so I’m here today to bring some really exciting news. Loki 2.2 is released!!! New to Loki? Want a refresher? Owen Diehl and I did a webinar not long ago. Check out the on-demand video for a good overview of what Loki is capable of in 2021! Lots of new features are in this release, but worth celebrating in particular is that the single most requested feature for Loki has been added!

How we're gradually evolving to a new Uptrends

You might’ve noticed that things are looking a bit different in your account lately. We’ve been gradually rolling out updates to your dashboards and menus over the last months, and we will continue to improve the coming period. With these updates, we are upgrading the way you interact with Uptrends, so you can find stuff faster and visualize your data more easily.