Operations | Monitoring | ITSM | DevOps | Cloud

The internet is changing all aspects of business communication, and with more of us than ever working remotely, it’s a change that is accelerating. Messaging—the ability to synchronously communicate with teams, coordinating work and workflows—is at the center of this new mode of day-to-day business life. The importance of messaging tools—like Slack, Microsoft Teams, and Mattermost—is well-known to those who have already made this shift.

On October 1, 2020, the FCC invited comments from the telecommunications industry to ascertain progress on implementing Caller ID Authentication. Verizon’s reply underscored the extensive amount of time and effort its team(s) have put in, yielding substantial progress.

The latest Nexthink release has rolled out, with a wide range of features to support the ongoing Nexthink mission – driving proactive, continuous management of digital employee experience across your entire estate. Our recent focus has been on building out virtualization support in the platform, continuing to enhance optimization of management workflows, and making employee engagement more powerful and accessible than ever before. Let’s take a deeper look at what’s new!

We are very excited to tell you about our updates for Uptimia! We are leaving 2020 with a brand new fresh look.

Well, it’s been a while since you read a blog dedicated to the latest release – okay, the latest several releases – of Splunk Security Essentials (SSE). We have been busy behind the scenes, however, so let’s catch you up on SSE’s latest features, which include the new version of our content API, and externally with updates from MITRE and the release of ATT&CK v7.2 (with Sub-Techniques) and ATT&CK v8.

Catchpoint has been recognized as a Strong Performer in the emerging field of end-user experience management (EUEM) by Forrester Research in The Forrester New Wave™: End-User Experience Management, Q4 2020. The Forrester New Wave report aims to help I&O professionals identify the right partner for their EUEM needs.

Alert Sync converts critical Alerts into actionable Incidents using real-time, two-way synchronization. This seamless integration of SCOM and ServiceNow, creates the perfect partnership between Alerts & Incidents, so you can successfully manage them throughout the lifetime of an issue. Gone are the days of scripting, we've baked all this into our new features, saving you time & optimizing incident management, with our cool new features.

Since its initial release back in early 2020, Experience Optimization has offered IT teams around the world with a prioritized guided process for proactively managing digital employee experience (DEX) across the enterprise. Since then, it has received continuous upgrades with each product release – new DEX Score dashboards, a modernized interface, additional playbooks, updated metrics or remote working categorization to name a few.

Nexthink Experience 2020.5, the latest product release, introduced a wide range of exciting new features for our customers—from additional Nexthink Act capabilities to Experience Optimization UX improvement. You can find out more on our product documentation page. But one feature we’re thrilled about and just can’t wait for our customers to discover is the new Nexthink Engage User Interface.

Earlier this week, we closed the acquisitions of MobileIron, a leading provider of mobile-centric unified endpoint management solutions, and Pulse Secure LLC, a leading provider of Zero Trust Secure Access and mobile security solutions. I’m personally super excited to join forces with MobileIron and Pulse Secure and combine our strengths to deliver unparalleled coverage across all device types in the Everywhere Enterprise.