Operations | Monitoring | ITSM | DevOps | Cloud

This model has benefits, but at the same time, it introduces complexity for the IT teams tasked with monitoring and securing IT systems. Existing network monitoring technologies that system admins use with on-premise infrastructure are typically not expandable to include infrastructure and services running on public cloud platforms. This is a problem as you cannot manage and secure what you cannot see.

It seems like we can’t escape the burden of uncertainty. From the countless things we were uncertain about during the Covid-19 pandemic to the current state of the economy, financial circumstances and trends, and fear of unemployment. For many of today’s businesses of all sizes, predicting the future might appear nearly impossible. IT teams at the start of the pandemic in 2020 shifted without notice to supporting remote employees.

Software License Management (SLM) is a critical aspect of IT Asset Management (ITAM). Organizations heavily rely on software applications for their everyday functions. However, grappling with diverse licensing models and meeting compliance requirements requires good organization, knowledge on the matter, and a competent tool. Effective SLM is the way to address this.

ITIL service design is defined as the second stage in the ITIL v3 service lifecycle. This stage creates a blueprint for effective and efficient IT services and ensures they are fit for purpose and use. It comes right after the service strategy that previously sets out the objectives and guidelines that underpin the whole process.

Picture a simple E-commerce platform with the following components, each generating logs and metrics. Imagine now the on-call Engineer responsible for this platform, feet up on a Sunday morning watching The Lord of The Rings with a coffee, when suddenly the on-call phone starts to ring! Oh no! It’s a customer phoning, and they report that sometimes, maybe a tenth of the time, the web front end is returning a generic error as they try to complete a workflow.

Imagine your popular website or app suddenly slowing down significantly or even stopping altogether. You scramble to find the root cause while losing customers and income every minute. This stressful situation is all too familiar, but you can avoid it. Proactively monitoring MySQL databases can help prevent these issues and keep your performance at its best.

It's a warm afternoon here in Toulouse, I feel like it's as good a time as any to update folks about what's new in OnlineOrNot.

Data explosion is prevalent and impossible to ignore in today’s business landscape, with organizations face a pressing challenge: the ever-increasing volume of log data. As applications, systems, and services generate a torrent of log entries, it becomes crucial to find a way to navigate this sea of information and extract meaningful value from it. How can you turn the overwhelming volume of log data into actionable insights that drive business growth and operational excellence?

IT networks are the foundation of businesses today. Robust networks enable organizations to conduct seamless business operations and deliver services continuously to customers. To maintain healthy, robust networks, companies depend on ITOps. ITOps refers to the provisioning, monitoring, and management of IT networks to ensure maximum uptime and a better end-user experience.