Operations | Monitoring | ITSM | DevOps | Cloud

In an era defined by the relentless pace of digital transformation, the Wide Area Network (WAN) has emerged as the unsung hero of connectivity. With organizations expanding globally, remote work becoming the norm, and data flowing like a digital river, the WAN is the backbone that keeps the modern world interconnected. Yet, as the demand for high-performance, reliable, and secure WANs skyrockets, so do the challenges that network administrators face.

Don: The debate is over - how should you structure your software teams? That question is now answered in this year's State of DevOps report 2023. Other questions answered include: How does AI affect my company and team performance? How can we quantify the impact of culture on performance burnout? What even is culture in the first place? All these things are included in the State of DevOps report 2023. We have a very special guest, Eric Maxwell from the DORA group, to offer his takes on the report.

System outages: they are an inevitable problem that every single IT team will encounter at some point. Whether they come about due to technical issues, act-of-god natural disasters, or simply random human error, system outages happen to the best of us. Though the cause of system outages is not always in your control, you can control your team’s processes for response and resolution.

Website monitoring has grown in importance over the past decade for individuals and businesses all around the globe – and for different purposes. It became even more important in 2020 during the COVID-19 pandemic. As travel, events, and offices around the globe shut down rapidly, people relied on different tools and features to be kept up to speed regarding the ongoing situation.

Recently, Elastic Universal ProfilingTM became generally available. It is the part of our Observability solution that allows users to do whole system, continuous profiling in production environments. If you're not familiar with continuous profiling, you are probably wondering what Universal Profiling is and why you should care. That's what we will address in this post.

Missed the last Netdata updates? Here is what is new.

Modern distributed applications are composed of potentially hundreds of disparate services, all containing code from different internal development teams as well as from third-party libraries and frameworks with limited external visibility. Instrumenting your code is essential for ensuring the operational excellence of all these different services. However, keeping your instrumentation up to date can be challenging when new issues arise outside the scope of your existing logs.

ITSM, which stands for IT service management, is a strategy for delivering IT services and support to an organization, its employees, customers and business partners. ITSM focuses on understanding end users’ expectations and improving the quality of both IT services and their delivery. In the early days of computers, employees relied on the company IT department for help whenever a computer issue arose.

In in order to achieve DevOps success, you must measure how well your DevOps initiatives work. Tracking the right DevOps metrics will help you evaluate the effectiveness of your DevOps practices. In this article, I’ll explain many DevOps metrics, including their significance, the key metrics for various goals, and — best of all — tips for improving the score of each DevOps metric discussed here.

Microsoft's release of Windows 10 modernized how IT teams approach device management. Windows 10 is not a strict evolution of Windows 7 and 8. It’s an evolution of Windows Phone 8 and 10, where an MDM API was available to manage all aspects of a device, such as DLP, restrictions, software distribution and so on.