Operations | Monitoring | ITSM | DevOps | Cloud

E8: Bringing ServiceDesk Plus Cloud into the Microsoft ecosystem for seamless ITSM operations

In the eighth episode of the Masterclass 2024, we will cover how to integrate ServiceDesk Plus Cloud with Microsoft applications. We will also showcase how enterprise teams can promote seamless communication using Microsoft Teams, manage technician availability and leave in ServiceDesk Plus Cloud from within Microsoft Calendar, and perform ticketing operations from within the Outlook mailbox.

Unified observability Maximize visibility & control of multi cloud environments

In today’s multi-cloud world, gaining real-time visibility across complex infrastructure is vital for business resilience and IT efficiency. However, traditional observability tools often fall short, leaving gaps in data collection and actionable insights. This is where unified observability comes in. Unified observability is Digitate’s unique approach, enabling organizations to monitor and control their business, applications, and infrastructure layers from a single pane of glass.

The Future of AI and ML: Are You Ready to Navigate the Change?

Join us at Civo Navigate Europe 2024 for an engaging session featuring pioneers and leaders discussing the latest developments in artificial intelligence (AI) and machine learning (ML). Discover breakthroughs in deep learning and neural networks, along with the ethical considerations and regulations shaping these technologies. Gain insights into how AI and ML are transforming industries, driving economic changes, and addressing practical aspects like scalability, data privacy, and human-machine interaction.

Standardize Your IT Knowledge Base with NinjaOne Documentation

A well-crafted IT documentation solution is critical for MSPs. The right plan can make it simple to centralize your most important documents, files, processes, and more. NinjaOne Documentation maximizes knowledge sharing among your team and empowers them to tackle issues quickly while minimizing security vulnerabilities. Recent updates to NinjaOne Documentation will further help your team boost efficiency and productivity.

The CISO's role in digital employee experience, Daren Goeson SVP Product Management, SUEM, Ivanti

Read the full report for more: ivanti.com/secure-experience Get expert advice on balancing security and employee experience in Ivanti’s research report: “Securing the Digital Employee Experience.” Learn how to balance security and a great digital employee experience. Ivanti SVP Product Management and Digital Employee Experience (DEX) expert, Daren Goeson breaks down the challenges organizations face in aligning security and employee productivity.

Infrastructure and Observability as Code | An Introduction

In this video I will introduce you to the concept of Observability as Code and what that looks like in Splunk Observability Cloud. I’ll first discuss the issues you might encounter managing infrastructure manually, and then define Infrastructure as Code so that you have a better understanding of the motivation behind Observability as Code. We’ll briefly introduce Terraform and then I’ll discuss the benefits of implementing Observability as Code using Splunk’s Terraform provider in Splunk Observability Cloud.

Master Developer Productivity: Secrets to Boosting Performance!

Join Matt Saunders, a leading expert from Adaptavist, as he delves into the critical aspects of developer experience and how to empower your teams. In this engaging session from Civo Navigate Europe 2024, discover actionable strategies to enhance productivity, streamline workflows, and leverage platform engineering to overcome common developer challenges. Whether you're a seasoned developer or just starting, this talk offers invaluable insights to transform your approach to software delivery.