Operations | Monitoring | ITSM | DevOps | Cloud

Today’s distributed, cloud-based environments are incredibly complex. Not only does each component depend on many others, but modern systems are also highly dynamic—changing frequently as teams push new code or make updates to infrastructure. Taming this complexity to ensure reliability requires end-to-end observability to understand how components depend on each other. Additionally, proactive Chaos Engineering combined with AI-driven observability lets you uncover “unknown unknowns” that impact how your system will respond to different failure scenarios.

The Geneva University Hospital (HUG) is one of the five university hospitals in Switzerland and one of the largest hospitals in Europe. Pierryves Fournier, SRE Team Lead at HUG, explains how PagerDuty and Rundeck help automate his team's incident response process, empowering the right action when seconds matter.

Now that software is delivered over the web and not in a box, how developers guarantee quality to their users has radically changed. Users do not care about version numbers or floppy disks. They just want access to a service that just works. In the microservices world, the quality of your service both to your internal users and external is measured by SLAs, SLIs, and SLOs. And how you decide what those metrics are is a key strategy.

Learn how to navigate the Grafana Cloud portal and manage your subscription and organization access.