Operations | Monitoring | ITSM | DevOps | Cloud

Chatbots vs. Conversational AI: Unveiling the Differences and Impact in Customer Service - Infraon

Discover the differences between chatbots and conversational AI in this engaging YouTube video! Join us as we explore their unique technologies, capabilities, and real-world applications. Learn why chatbots excel at basic inquiries while conversational AI delivers more sophisticated interactions.

Managing Kubernetes Log Data at Scale | Civo Navigate NA 2023

In this talk by Matt Miller from Edge Deltas, we delve into the world of managing Kubernetes log data at a significant scale. Matt breaks down different strategies for handling log data, including Kubernetes native tools, persistent storage, open-source log collection, and using centralized log vendors. He explores the benefits and drawbacks of each approach, particularly focusing on the challenges of scalability and cost when dealing with large volumes of data. Matt also shares insights on how to optimize data management using an intelligent edge-first approach.

MDM + MTD Demo Webinar

Better together demo between Ivanti Neurons for MDM and Ivanti Neurons for MTD Ivanti finds, heals, and protects every device, everywhere – automatically. Whether your team is down the hall or spread around the globe, Ivanti makes it easy and secure for them to do what they do best. Ivanti is IT for the way we work now. Integrated solutions for everything IT touches. So, employees can work better, anywhere, and everywhere.

Ensuring performance: How major retailers leverage user traffic to validate code changes

As featured on CMG.org: Software development and testing is ultimately all in preparation for go-live. But what if you could predict how your go-live could go wrong? In this webinar, learn how traffic-based tests and mocks can accurately simulate peak load conditions, ensure performance, and increase your top line revenue.

Innovating with Faster, Safer Experimentation

Experimentation is the key to innovation. But experiments come with risks, not just of failure, but of wasted time, effort, and money. I’ll share the experimental approach that NTT DOCOMO, Japan’s largest wireless provider, takes to build digital products that customers love. I’ll also present examples from experiments we performed on NTT DOCOMO’s Smart-life website that improved the user experience and significantly increased conversion rates. In this session, you’ll learn how to reduce the risk of experiments and iterate faster to improve your services.

The Darkside of GraphQL

GraphQL is a query language for APIs that provides a powerful and efficient way to query and manipulate data. As powerful and versatile as GraphQL is, its downside is that it can be vulnerable to certain security threats. In this presentation, we will discuss the security vulnerabilities associated with GraphQL, from the basics to more advanced threats, and how to best protect against them. After this presentation, attendees will have a better understanding of security vulnerabilities in GraphQL, as well as an understanding of the steps needed to protect against them.