Operations | Monitoring | ITSM | DevOps | Cloud

Kubernetes has become the software world’s infrastructure, leading to significant changes in application architecture and packaging. Despite the introduction of new technologies and practices, they have not kept pace with the rapid growth of the K8s ecosystem. As a result, developers who once solely focused on coding are now spending hours on operations, leading to a longer feedback loop during development. They’re expected to have an understanding of Kubernetes in order to do their jobs, causing a significant drop in productivity and leading to a poor dev experience.

In this video, we'll be discussing how to improve customer service by using better language. Customer service representatives face a lot of challenges on a daily basis, including dealing with difficult customers and finding solutions to problems. That's why it's important to provide excellent customer service, which relies heavily on effective communication.

In this blog post, we talk about the importance of equipment inventory management for businesses and the benefits of using an equipment inventory management system. It highlights how inventory management plays a crucial role in an organisation's success and describes how an equipment inventory management system can help businesses efficiently track and maintain their resources.

In today's digital age, investments in advanced technology and superior assets are crucial for businesses to retain their market position. However, to ensure these investments are worth it, getting a solid return on investment (ROI) is necessary. The first step towards managing your assets and achieving expected returns is through accurate inventory, and that's where IT asset management (ITAM) comes in.

Learn how to optimise the cost, performance, and security of your organisation's IT infrastructure with IT asset management (ITAM). In this video, we cover the essential steps towards developing an effective ITAM program, including inventorying physical and virtual assets, establishing policies and procedures, implementing tracking processes, and establishing metrics for success.

Are you struggling to keep your customers interested and happy? Research shows that retaining existing customers is more cost-effective than acquiring new ones. In fact, according to the book Marketing Metrics, the probability of selling to an existing customer is between 60-70%, compared to only 5-20% for a new prospect.

The video talks in detail on how to install and get started on Retrace

No organization is immune to outages, unplanned interruptions, or quality reduction of normal service. But having a streamlined response plan can ensure these situations are dealt with more effectively to restore normalcy. In a world where IT efficiency is being measured by mean time to resolution, triaging and remediating alarms can directly impact the business in a positive way.

Watch the recording of the first VictoriaMetrics User Meet Up in 2023 live-streamed on our YouTube Channel. Our Founders team discussed Q1 2023 highlights, including features highlights, the 2023 roadmap for VictoriaMetrics, a first introduction to the upcoming VictoriaLogs - and we finished the meet up with an 'Ask Me Anything' session. Thanks for all the questions and the discussion! Enjoy the recording :-)

Datadog is constantly elevating the approach to cloud monitoring and security. This Month in Datadog updates you on our newest product features and announcements. This month, we put the Spotlight on Heatmaps..