Operations | Monitoring | ITSM | DevOps | Cloud

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Salesforce Outage Disrupts Services Globally: Updates and Timeline

Today, November 15, 2024, Salesforce customers worldwide faced significant disruptions due to a service outage that began early in the morning (UTC). The outage affected multiple Salesforce instances and a range of other production and sandbox environments. This incident has left many businesses unable to access critical services, causing widespread frustration and operational delays. Here’s a detailed breakdown of the situation, what’s being done, and where you can find the latest updates.

Splunk continues to innovate to deliver observability for the entire enterprise

Explore how Splunk's latest innovations, including the integration of AppDynamics, are advancing enterprise observability. Learn how the unified platform delivers comprehensive visibility across complex environments, enhancing performance, reliability, and operational insights for organizations. This article originally appeared on Splunk.com. Many ITOps and engineering teams struggle with scattered visibility across their tech stack and lack insights into the performance issues impacting their business.

The Dark NOC: A New Era in Network Operations

As telecom providers evolve to support 5G and beyond, network complexity skyrockets. That’s where a “Dark NOC” comes into play. Contrary to what it might sound like, a Dark NOC doesn’t mean a completely deserted control room. Instead, it’s a NOC that can operate with minimal human oversight thanks to advanced automation. Routine and even some complex processes run autonomously, leaving human intervention only for specific, high-stakes scenarios.

Detect and troubleshoot Windows Blue Screen errors with Datadog

Windows Blue Screen errors—also known as bug checks, STOP codes, kernel errors, or the Blue Screen of Death (BSOD)—are triggered when the operating system detects a critical issue that compromises system stability. To prevent further damage or data corruption, the OS determines that the safest course of action is to shut down immediately. The system then restarts and displays the well-known BSOD.

Feature Friday #36: Formatting policy with cffmt

Looking for a tool to help you format your CFEngine policy? Have you heard of cffmt? You might recall that we had a chat with the author, Miek Gieben in The agent is in - Episode 24.1 In case you missed it, cffmt is a command line tool for formatting CFEngine policy files, like gofmt for.cf files.2 Let’s take a look. Consistent formatting can really ease reading of policy, but sometimes editors are configured differently and you can end up with inconsistently formatted policy.

Observability for Modern IT : eG Enterprise

Discover how eG Enterprise provides enterprise-class observability to enhance IT operations and ensure optimal digital experiences. With end-to-end monitoring, diagnosis, reporting, and analytics across physical, virtual, cloud, and hybrid environments, eG Enterprise proactively detects and resolves performance issues to keep applications running smoothly. By ensuring uptime and delivering actionable insights, it helps organizations maximize the value of their IT investments, achieve superior ROI, and deliver reliable, high-performing services.

Elastic and Red Hat: Accelerating public sector AI and machine learning initiatives

As public sector organizations adapt to the exponential growth of data, there is a pressing need for powerful, adaptable solutions to manage and process large, complex data sets. Artificial intelligence (AI) and machine learning (ML) have become essential tools with the potential to transform data into actionable intelligence for government agencies. However, deploying these advanced solutions requires a robust infrastructure capable of handling the demands of data processing, storage, and analysis.

How Philips Enhances User Experience Through Automated Remediations

In an organization driven by people and patient-centricity, Philips understands that delivering the best experiences for their customers starts with providing positive experiences for their employees. When their employees are supported and engaged, they are better equipped to deliver top-quality care outcomes for their customers.

5 Reasons Why You Need a Cloud CMDB

There are plenty of reasons why it’s a smart move to have a cloud CMDB (Configuration Management Database). As companies embrace the cloud for its flexibility, scalability, and operational benefits, it’s no surprise that many are either purchasing cloud-based services or accelerating cloud migration strategy. According to the Cloud Computing Study 2024 by FOUNDRY, 63% of IT decision-makers report having accelerated their cloud migration over the past 12 months.