Operations | Monitoring | ITSM | DevOps | Cloud

Uptime Monitoring: A One-week Project, a Decade In the Making

We recently released uptime monitoring, a pretty big addition to our set of features. Our customers have often requested it, and it was a logical next step for us to add uptime monitoring to our app. In today’s post, we’ll explain how we went from considering uptime monitoring impossible to build, to building it in a week. We’ll break down how seemingly over-engineering can really pay off in the end.

Investigating Network Anomalies - A sample workflow

Network anomalies vary in nature. While some of them are easy to understand at first sight, there are anomalies that require investigation before a resolution can be made. The MITRE ATT&CK framework introduced in Kemp Flowmon ADS 11.3 streamlines the analysis process and gives security analyst additional insight by leveraging knowledge of adversaries' techniques explaining network anomalies via the ATT&CK framework point of view.

HTC Automates Network Operations, Fueling Data-Driven Decision-Making During Emergencies

Severe weather in South Carolina comes with the territory, and for a local communications service provider like HTC, that translates to service outages for the internet, streaming video, phone, and wireless networks it provides to predominantly rural communities. When these events strike, the Emergency Operations Center (EOC) at HTC faces enormous pressure not only to maintain services, but to prioritize customer support efforts and restore services as quickly as possible.

How to build a team that demands metrics

When we talk about metrics in software delivery, a lot of developers think of execution metrics — things like throughput, delivery and number of deploys. But in reality, those metrics don’t motivate anyone — at least not without connecting them to a bigger picture. I’ve worked in software for 23 years. I’m a three-time founder and four-time CTO, responsible for leading a 200+ member distributed engineering organization.

Protecting digital privacy and using technology for good

In the latest episode of the ManageEngine Insights' podcast, John Donegan speaks with Frank Satterwhite, the principal cybersecurity consultant at 1600 Cyber, a cybersecurity consultancy based out of Germany. Satterwhite discusses how he uses music to inform communities about technology, and he addresses his top cybersecurity concerns of the moment, including the fight against disinformation online.