Microsoft Teams call quality issues can stem from a lot of places. People often jump to blame Microsoft when they’re having a call or video breakup. But, the reality is that while this does happen, more often than not it’s an external factor to the Microsoft service itself. To give you some insight into where your Teams problems come from we put together this easy primer on the five most common sources of Teams call quality issues.

Microsoft Teams is one of the most widely used collaboration tools today. Entire enterprises rely on MS Teams for cross-functional communication, project management, and productivity. If Teams has issues, entire projects can get derailed, and business objectives could be at risk. This places pressure on IT teams to proactively measure and manage the performance of MS Teams, to ensure issues don’t prohibit employee productivity.

Microsoft Teams has become a popular platform for remote communication and collaboration, especially since the outbreak of the COVID-19 pandemic. As more and more businesses rely on Microsoft Teams to communicate and work together, it’s crucial to ensure that the platform is performing optimally and to measure and improve Microsoft Teams performance. Fortunately, there are free tools available to help you monitor the performance of Microsoft Teams.

Detecting issues with a Teams Rooms device or overall meeting experience is critical to ensure the best ROI out of your Microsoft Teams Room (MTR) investment. But, that’s made difficult because only a small fraction of users actually open tickets. Martello Vantage DX can be configured to alert on changes in every device parameter that you can possibly track, ensuring that users in every MTR get the best quality call possible at all times.

To say that IT professionals have a lot on their plates is an understatement and when managing Microsoft Teams, many feel inundated by Microsoft Teams alerts. Since Microsoft Teams is the ubiquitous platform for communication and collaboration in modern workplaces, optimal Teams performance is critical. Microsoft Teams can experience performance issues that can have a significant impact on productivity.

VIPs almost never open tickets, but you’ll know when they’ve got a problem with Microsoft Teams. Even when the rest of your team logs tickets for troubleshooting Teams issues there’s a good chance they won’t give you enough information about the problem – particularly if its hardware related. These are traditional challenges for IT departments trying to maintain Teams services. Luckily, we have the solution.