Operations | Monitoring | ITSM | DevOps | Cloud

Like many things in life, when you’re new to the cloud you don’t know what you don’t know. Given that migrating workloads to the public cloud is often a key component of a business transformation initiative, you want to avoid a long, expensive learning curve—especially since accelerating time-to-value is often a major impetus for the move.

Recently I got the chance to speak with Neil Keating, Co-Founder and Chief Experience Officer at Bright Horse, a full-service IT experience consulting and training company. Neil’s candor and deep knowledge about IT Operations and digital experience was obvious from the start. Find a brief clip of our conversation here and several helpful nuggets for IT leaders in the text below!

With our latest Android app update (3.1., build 242) you will never miss a critical SIGNL4 alert again. Even if your phone is muted or in do-not-disturb mode, SIGNL4 can now make a lot of ‘noise’ and wake you up reliably when a major or critical incident occurs. Here is how it works….

Enterprises often have several servers, firewalls, databases, mobile devices, API endpoints, and other infrastructure that powers their IT. Because of this, organizations must provide resources to manage logged events across the environment. Logging is a factor in detecting and blocking cyber-attacks, and organizations use log data for auditing during an investigation after an incident. Brokers, such as Apache Kafka, will ingest logging data in real-time, process, store, and route data.

We all want fast access to the information we need, when we need it. With a few simple clicks, we expect our questions to be answered and our problems to be solved. We want to be empowered to solve problems on our own, intuitively, and without friction. We expect seamless, quick, and easy self-service. According to a Gartner® report, 85% of customer service interactions will start with self-service by 2022, up from 48% in 2019.1.

Just as mass adoption of the public cloud ushered in an era of digital transformation for most enterprises, the ready availability of Software-as-as-Service (SaaS) applications is changing the very DNA of organisations. In this article we look at the role that connectivity can play in improving the performance of your mission critical applications. Chances are your business already uses a variety of SaaS tools in its day-to-day operations.

Within this blog post, we’re going to take a look at AWS Log Insights and cover some of the topics that you will find useful around what it is, how to use it, and how it can link in with our various solutions.

The more prominent and complex Kubernetes deployments become, the more important it is to define strict access controls and tighter security. In this blog, Kasun has explained how RBAC can be implemented in Kubernetes clusters to restrict user permissions to relevant resources only.

We are proud to announce the launch of direct dashboard uploads with Logz.io. These new metrics dashboard templates are available for 25 different tools and more to come. Each of these templates is now available to Logz.io customers and covers the gamut of popular monitoring tools used by DevOps teams. Some of these tools also include multiple options. The process is simple. Head into the Logz.io app and head to your metrics account.