Operations | Monitoring | ITSM | DevOps | Cloud

Gateways and BindPlane

The BindPlane Agent is a flexible tool that can be run as an agent, an aggregator, or both. As an agent the collector will be running on the same host it's collecting telemetry from, while an aggregator will collect telemetry from other agents and forward the data on to their final destination. Here are a few of the reasons you might want to consider inserting Aggregators into your pipelines: Today we will examine these reasons, and some possible architectures for implementing aggregators.

Automate Agent installation with the Datadog Ansible collection

Ansible is a configuration management tool that helps you automatically deploy, manage, and configure software on your hosts. By turning manual workflows into automated processes, you can quicken your deployment lifecycle and ensure that all hosts are equipped with the proper configurations and tools. The Datadog collection is now available in both Ansible Galaxy and Ansible Automation Hub.

How a simple metric drives reliability culture at Slack

How do you track reliability in an organization with hundreds of engineers, dozens of daily production changes, and over 32 million monthly users? Even more, how do you do this in a way that's simple, presentable to executives, and doesn't dump a ton of extra work on to engineers' plates? Slack recently wrote about how they created the Service Delivery Index for Reliability (SDI-R), a simple yet comprehensive metric that became the basis for many of their reliability and performance indicators.

How To Create an Incident Communication Plan

Every business faces incidents, no matter how tight-knit or high-tech. Downtime, glitches, system failures, and security breaches are all part of online operations. So all companies must prepare to face such issues, including communicating them to key stakeholders. Take widespread data breaches, for example. If a breach occurs, a business might need to communicate with hundreds or thousands of stakeholders, including DevOps teams, affected accounts, investors, corporate leaders, and media outlets.

How ServiceNow is using generative AI capabilities across its operations

As the emerging technologies team within ServiceNow digital transformation (DT), we’re always searching for new technology that can solve complex problems. When we saw how generative AI capabilities could deliver rich experiences and unlock the potential of our technology, people, and processes across the organization, we immediately pivoted to embrace it.

Securing IoMT Devices: Best Practices for Hospitals to Prevent Cyberattacks

The Internet of Medical Things (IoMT) has revolutionized the healthcare industry, connecting medical devices to the internet and allowing for greater patient care. However, with this new technology comes new security threats. Hospitals must be aware of these risks and understand how to find, fix and secure connected medical devices to protect their patients from cyberattacks.

Terraform is No Longer Open Source. Is OpenTofu (ex OpenTF) the Successor?

Terraform, a powerful Infrastructure as Code (IAC) tool, has long been the backbone of choice for DevOps professionals and developers seeking to manage their cloud infrastructure efficiently. However, recent shifts in its licensing have sent ripples of concern throughout the tech community. HashiCorp, the company behind Terraform, made a pivotal decision last month to move away from its longstanding open-source licensing, opting instead for the Business Source License (BSL) 1.1.

3 Tips to Help MSPs Thrive in a Saturated Market

One of the things we talk about a lot when discussing the current state of the MSP market is the concept of the Red/Blue Ocean. In this analogy the Blue Ocean represents a market where there are lots of opportunities to grow and do more business; while the Red Ocean represents a saturated market where opportunities are harder to find.

Auto-Creating Defects from BugSplat in Your Defect Tracker

At BugSplat, we're always looking for ways to seamlessly integrate critical crash data into the support workflow. Another step in that quest has just been launched - the ability to automatically create defects from BugSplat databases in attached third-party trackers like Jira, Github Issues, Azure DevOps and more. This isn't just a new feature - it's a game-changer. Here's why.