They stress the importance of investing in knowledge management and automation, and the need for a balanced approach. They also discuss the limitations of chatbots, the need to reduce email support requests, and the importance of treating all support channels equally.

Check out this quick #GitKrakenTip to take control of your repository's complexity! With just a click, you can filter your commit graph down to only the essentials.

💡 Did you know you can display Grafana alerts on your dashboards? Join Senior Developer Advocate Marie Cruz in this quick tutorial to learn how to configure a Grafana alert and link it to your dashboard and panel. ☁️ Grafana Cloud is the easiest way to get started with Grafana dashboards, metrics, logs, and traces.

Don't rely on a network monitoring platform designed twenty years ago for a networking landscape that just doesn't exist anymore. Kentik NMS was built to meet the needs of the way we do networking today. It's a solution built for the modern network and designed for modern network operations.

Software and hardware acquisition is the first stage of the IT asset lifecycle and should be done cost-effectively and organized. To achieve that, you must set in place a well-defined procurement process. With it, you'll have a unified and normalized inventory that lets you know your IT assets in stock and their location, thus providing reliable insights on what you need to purchase and what is vacant or can be relocated.

You can’t manage what you can’t monitor and observe. IT ecosystem complexity is a part of operating in a hybrid multi-cloud, containerized microservices, digital transformation world, and the complexity is not magically going away. This virtual event shows how SolarWinds is solving what others can’t – abstracting the complexity, increasing visibility, and automating remediation across on-premises, hybrid, and cloud-native estates.