Operations | Monitoring | ITSM | DevOps | Cloud

Every incident platform needs to know who owns what. Which team owns which service. Which backlog to send follow-ups to. Which escalation path to page when something breaks. The problem is that most platforms encode this ownership logic separately in every configuration: alert routing, workflows, ITSM ticket syncing, and more. Each one maintains its own copy of the same information, in its own format.

Out-of-the-box and bring-your-own AI agents that encode operational knowledge boost troubleshooting speed and accuracy across cloud native infrastructure TEL AVIV and SAN FRANCISCO, March 18, 2026 — Komodor, the autonomous AI SRE company for cloud-native infrastructure, today announced a new extensibility framework that transforms its Klaudia AI technology into a universal multi-agent platform for troubleshooting and optimizing performance of complex cloud native infrastructures and applications.

A real workflow showing how Claude + CloudZero MCP turns plain-English questions into actionable cost intelligence — no dashboards, no tickets, no waiting As Director of Finance and Accounting at a software company, my job can be described simply: Understand what we’re spending, who’s responsible, and whether we can get more efficient. But as anyone who’s had to wrangle AI costs knows, doing so for AI is anything but simple.

Canonical is working with Microsoft Defender to improve the security of organizations’ mission-critical Linux workloads.

It's 4:17 PM on a Friday. You've been working on this feature for three days. The code is clean, the tests pass locally, and you're ready to ship. You push to staging and... nothing works. The API returns 500s. The database schema doesn't match. The feature flags are in some impossible state. You open Slack. Someone in-environment has already posted: "Hey, who deployed to staging? My tests are all failing now." Three other developers respond.

This is a guest post from udara.ratnakumara. In a recent webinar I hosted with my colleague Chris Hawkins, Inside a DBA’s Day: What Really Happens and How to Stay Ahead, we talked through the realities of a typical DBA day and the practical ways teams can stay ahead of issues rather than constantly reacting. For many DBAs, the day doesn’t start with coffee. It starts with an alert. A report is suddenly slow. An application query is timing out.

--- ‍Key Takeaways --- AI can generate code in seconds. It still can’t ship software safely. That gap isn’t about model quality or prompt engineering. It’s about context, and most software organizations don’t have a system that accurately reflects how pipelines, services, environments, policies, and teams actually relate to each other. Without that context, AI doesn’t automate delivery. It amplifies risk.

AI is changing both what you build and how you build it - at the same time. Today, Harness is announcing two new products to secure both: AI Security, a new product to discover, test, and protect AI running in your applications, and Secure AI Coding, a new capability of Harness SAST that secures the code your AI tools are writing.