The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.
Well, that was fast! Another year has come and gone. It is safe to say 2020, ‘21 and ‘22 were exceptional, and only sometimes for good reasons. But I take heart in society’s steady progress toward digital maturity through it all. Nearly 100% of IT leaders say the pandemic accelerated their organization’s rate of digital transformation.
For the team at JPMorgan Chase, the daily stakes of having a stable system are high. “We are in the business of making sure that trades are executed, and systems are stable and up and running for a positive client experience,” said Askari Imam, VP, Asset Wealth Management (Product and Integration Delivery).
By automating some rote parts of incident response, you reduce decision fatigue and help responders get to solving the problem faster with less stress. In this post, we talk about three areas of the incident response process that are prime for automation.
InsightFinder is a SaaS platform that uses AI-backed predictive analytics to predict and prevent production incidents. Using InsightFinder with Datadog, you can quickly identify hidden correlations in your application metrics, logs, and events and address application issues before they devolve into production outages and create customer impact.
Assaf Resnick, CEO and co-founder of BigPanda, sat down with Sanjay Chandra, vice president of information technology at luxury electric automaker Lucid Motors, at Gartner IT IOCS 2022. They discussed Lucid’s unique ITOps journey and how BigPanda helps minimize downtime of critical applications and services. Sanjay is a visionary ITOps leader, responsible for IT, enterprise systems, global infrastructure, operations and security at Lucid Motors.
