Operations | Monitoring | ITSM | DevOps | Cloud

The start of a new year often includes reflecting on what you accomplished over the past year and setting new goals for the year ahead. In 2022, BigPanda set big goals to help organizations prevent and resolve IT and service outages through our innovative Incident Intelligence and Automation platform, powered by AIOps. On average, our customers sent us 2.3 billion events and changes per month, with our largest customers by volume sending us approximately 165 million events each.

As we head into 2023, it’s clear that one of the challenges many businesses will face is figuring out how to do more with less. According to Business Insider, layoffs loom for many industries, including tech. All of this can add up to an increased chance for potential outages and disruptions.

From one designer to another, you should know why Playbooks is a fantastic addition to your design tool belt. Playbooks were designed with technical workflows in mind, from incident response to release management, but its flexibility makes it a perfect fit for any repeated process. I love it for creating reusable templates of design checklists and an excellent way to do design review sign-off.

Continuous delivery is a software development approach in which code changes are automatically staged for production release. A foundation for modern application development, continuous delivery extends continuous integration by automatically deploying code changes to test and production environments after the build phase. When properly implemented, developers have deployable build artifacts that have passed a standardized testing process and can be deployed to environments as needed.

Software deployment is the manual or automated process of making software available to its intended users. It’s often the final—and most important—stage in the Software Development Lifecycle (SDLC). Software deployment is a three-stage process: All software deployments pose challenges, and issues can arise in any of the three stages.

Well, that was fast! Another year has come and gone. It is safe to say 2020, ‘21 and ‘22 were exceptional, and only sometimes for good reasons. But I take heart in society’s steady progress toward digital maturity through it all. Nearly 100% of IT leaders say the pandemic accelerated their organization’s rate of digital transformation.