The world is still getting used to operating within the cloud. Moving to the cloud is challenging for many organizations. So why do we see a rise in the adoption of multicloud strategies? In this blog, we will explore why this trend is worth considering for your organization, as well as look at the challenges that it brings.

Based on our newfound data feet, we’ve started consistently tracking the adoption rate of our latest features. As it happens, we’ve been impressed with the results! For example, we were delighted to see that our new tutorial flow was completed end-to-end by 35% of our users (against an industry average of less than a quarter for 6-step product tours like ours). I know, I know: being at such an early stage means it is arguably easier to hit customer needs on the head.

At the time of writing this post, I have officially been at Honeycomb for one year as a site reliability engineer (SRE). I had shared my initial experiences and impressions in this post and thought it would make sense to check back in now that I’ve had the opportunity to spend time learning about the team, the culture, and the code base more in depth.

Change management is an organized, structured approach with methods that enable healthcare organizations to transform workflows seamlessly. Organizational change management requires the collective involvement of C-level executives and stakeholders to successfully implement changes within a care facility. Change is required when individuals, processes, teams, and tools cannot keep pace with the ever-changing needs and expectations of the organization.

If you love Jira then you probably love customization, and we’ve made your integration with Jira Cloud and Jira Server even better with multi-project support! You can now route your incident tickets and follow-up work to remediation teams' Jira projects directly from FireHydrant, saving you valuable time and clean-up work. Let’s take a look at what has changed and some additional use cases unlocked with this integration.

At PagerDuty we invest a significant part of our time listening to our customers. From what we have learned from those conversations we are adding a new set of features to our Slack Integration. These features will make leveraging PagerDuty from Slack even more seamless and allow Incident Responders to conduct their work without switching context, expediting response times, and ultimately maintaining high customer satisfaction.

There’s no one-size-fits-all incident response process. Depending on your organisation’s shape and size, you’ll have different requirements and priorities. But the same three pillars form the core of any good process, whether it’s for the largest e-commerce giant or a scrappy SaaS startup.

Wondering what a runbook is? We explain what a runbook is, common tasks a runbook can help with, and how to create one.