A powerful new incident analytics experience is now generally available for Enterprise customers
Automatically measure MTTR, impacted infrastructure, task completion, and more with new incident analytics.
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The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.
Causes of Data Center Outages and How to Overcome Them
With the increasing computing requirements and complexity of data center systems, unplanned downtime has become a severe threat to enterprises in terms of process violations, revenue losses, and reputational issues. Although data center failures are quite common, it can be difficult to predict every scenario that might have a severe impact on the expansion of your company. Especially when some factors, like a natural disaster, can simply be beyond your control and result in data center outages.
APIs Impact on DevOps: Exploring APIs Continuous Evolution
An application programming interface (API) is a set of rules and protocols that enables different software applications to communicate and share data and functionality. The concept of an API has been around for a long time. However, APIs as you know them emerged in the late 1990s and early 2000s with the rise of the internet and web-based services. As more businesses began to offer online services, the need for a standardized way for these services to interact and share data became apparent.
Interlink Software arrives on the Cisco AppDynamics Marketplace!
We are delighted to share the news that our integration with leading, real-time Application Performance Monitoring (APM) vendor Cisco AppDynamics is now listed on the AppDynamics Marketplace.
3 tips for reducing stress during incident response efforts
Panic takes time and energy away from swift incident response, leading to second-guessing, a higher likelihood of mistakes, and analysis paralysis. Here are three tips to minimize it.
IT Workflow Explanation
IT Workflow Automation serves to automates the execution of IT tasks and processes. This can include everything from provisioning new servers and deploying software updates to monitoring and troubleshooting IT systems. Workflow automation helps organizations reduce the time and effort required to perform these tasks by automating manual processes and eliminating the need for manual intervention. It can also improve the accuracy and consistency of these processes, as there is less room for human error.
10 Points of consideration for investing in an Observability Platform for your organization.
10 Points of consideration for investing in an Observability Platform for your organization: Scalability Can the observability platform handle the volume of data that your organization generates? Compatibility Is the observability platform compatible with your organization's existing systems and technologies? Ease of use Is the observability platform user-friendly and easy for your team to adopt and use?
That's Great IT: Build and defend your 2023 ITOps budget
It’s that time of year when ITOps leaders quantify their plans in budgets that must compete with other equally hungry groups for limited corporate resources. How can the thankless task of proactively preventing outages and speeding time to resolution win against funding flashier projects? Real-world facts can make that difference. Some of the major topics Nigel and Craig will discuss is how to help organizations successfully build and defend their 2023 ITOps budget for investments in tooling, headcount, and workflow improvements.
PagerDuty Status Pages Enable Real-Time, Proactive Customer Communication During Incidents
Integrated, Intuitive Feature Saves Time and Money, Aligning Technical and Customer-Facing Teams, Allowing Further Consolidation on to the PagerDuty Platform, and Building Customer Trust During Large-Scale Events.
Easy to manage fine-grained access control and roles
A neatly setup access control telling which user can do exactly what on an incident management platform can save a lot of time and hassle in the future. In the past, Spike.sh had only 2 roles - Admin and Member. The only difference in these roles were that only Admins can remove members. It was fairly simple and most users liked it. However, with larger teams coming onboard, it gets a little difficult to control for admins. So, we have empowered the existing system by adding two more roles.