Squadcast Product Demo
Squadcast is the Only integrated platform that unites on-call alerting and incident management along with Site Reliability Engineering (SRE) workflows under one hood and, in turn, automates human tasks efficiently.
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The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.
The founder's story: a trip down memory lane - incident.fm
In this podcast, the three incident.io co-founders Stephen, Chris and Pete take a trip down memory lane, revisiting the story of how they came to found incident.io and the major milestones of the first 12 months in business. Key topics/timestamps.
The founder's story: a trip down memory lane
In this podcast, the three incident.io co-founders Stephen, Chris and Pete take a trip down memory lane, revisiting the story of how they came to found incident.io and the major milestones of the first 12 months in business.
Recapping this year's AWS re:Invent 2022
Amazon recently concluded their five-day long conference, AWS re:Invent 2022. This year’s conference was hybrid with the company streaming a significant portion of their in-person conference for free. For ten years now, the event has seen attendees across the cloud continuum come together to learn, share and get inspired. This year was no different as we saw some of the biggest names in cloud computing make their presence felt at the conference in Las Vegas.
Taking incident management to the next level with an internal developer portal
There is no denying that incident management is one of the most crucial processes concerning the service and business aspects of software deployment. Not having a robust system in place to address and remedy unfortunate incidents can lead to user dissatisfaction, which can ultimately take a toll on your business metrics. A suboptimal management system can also have adverse impacts internally if it prioritizes efficiency and speed of recovery to the point of neglecting employee well-being.
PagerDuty App for ServiceNow: Extend ITSM with Real-Time Digital Operations
Watch this demo to learn about extending your ITSM solution with Real-Time Digital Operations via the PagerDuty App for ServiceNow. You'll learn about what you will get out of the box and will see the integration in action.
AIOps for Managed Service Providers
AIOps for Managed Service Providers: modernize and monetize your monitoring offering. For Managed Service Providers, a highly competitive market and the rapidly changing digital landscape can present a threat or an opportunity.
Let's talk bugs versus incidents
In this post, we’ll dig into the difference between a bug and an incident, why alignment on how they are defined matters, and how to ensure you’re still learning from the issue, even if it’s “just a bug.”
Initiating An Incident - xMatters Support
When things go sideways, you need to rally your team as quickly as possible, and give them the information they need to resolve the problem. In this video, learn how to manually initiate an incident in the UI using the basic built-in form, and update details as the incident progresses.
Sponsored Post
Outages ITOps professionals are thankful to avoid
As we settle into the time of year when we reflect on what we're thankful for, we tend to focus on important basics such as health, family and friends. But on a professional level, IT operations (ITOps) practitioners are thankful to avoid disastrous outages that can cause confusion, frustration, lost revenue and damaged reputations. The very last thing ITOps, network operations center (NOC) or site reliability engineering (SRE) teams want while eating their turkey and enjoying time with family is to get paged about an outage. These can be extremely costly - $12,913 per minute, in fact, and up to $1.5 million per hour for larger organizations.