Healthcare institutions are increasingly implementing clinical communication and collaboration (CC&C) platforms to improve the productivity of care teams. Automated CC&C platforms perfect care orchestration plans to ensure providers have the means to satisfy the ever-changing needs of patients. Key features of CC&C platforms include real-time, secure mobile messaging and alerting; digital, intelligent on-call schedules; time-stamped message statuses; and automated alert escalations.

Rootly is on a mission to create a world where maintaining reliability is frictionless, delightful, and accessible to anyone. Making resolving and learning from incidents every organizations superpower.

The time has come! Users in SIGNL4 can now be a member of multiple teams. This allows for staff to be on duty in multiple groups or departments in parallel and to receive related alert notifications for incidents that occur in the different teams. In addition, you can now also send Signls to multiple teams. All details are available in this article.

I have been working on a couple of monitoring ideas for Cherwell. I didn’t see anything with a quick online search, and I enjoy authoring MPs to monitor applications, it is the closest I’ll get to 007. I’ve hit a major hurdle and I need to ask for a hand from the community. We have a lab environment that’s worked great while developing the Cherwell integration for Connection Center, however, it is not a good simulation for an actual deployment.

From network problems to computer failures, a variety of incidents can disrupt operations for systems in outer space.

SIGNL4 offers powerful duty scheduling for routing alerts to the right people at the right time. In some cases, customers use other tools as leading system for duty scheduling, e.g. SAP, Excel, etc. Here we describe how to import duty schedules from .csv files. If you use other tools or other formats you can first export your scheduled into a .csv file and proceed from there.