The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.
Security Information and Event Management (SIEM) technology has become a fundamental part of identifying and guarding against cyber attacks. It is one of the essential technologies powering the modern security operations center (SOC). SIEM is an umbrella term that includes multiple technologies, including log management, security log aggregation, event management, event correlation, behavioral analytics, and security automation.
Today, Derdack SIGNL4 (www.signl4.com), provider of critical alerting and anywhere incident response for SecOps teams, announced it has joined the Microsoft Intelligent Security Association (MISA), an ecosystem of independent software vendors and managed security service providers that have integrated their solutions to better defend against a world of increasing threats.
To protect the availability of the services your customers rely on, AIOps adoption is an imperative for large enterprises. Interlink Software’s AIOps platform applies machine learning to automate ITOps; reducing alert noise, performing event correlation, anomaly detection and root cause determination. As the world emerges from the Covid-19 pandemic, organizations are increasingly embracing the flexibility of home and hybrid working.
We are well into 2022 and are busy bringing new exciting features to market. Our customers continue to provide input into our product roadmap and many new features are based on this collaborative effort. A big thank you to our valued customers. Throughout the year we will continue to drive innovation and allow our customers, of all sizes, to implement the most advanced AIOps solution in the shortest time possible.
We've launched a feature that will help you fix errors and performance issues as a team! 🎉 With Logbook you get the full incident history. Read and leave team comments, see which notifications were sent at what time, and see team activity for changes in incident states. It's now easier than ever to see what the current state of an incident is.
When FireHydrant originally launched our Jira Cloud and Jira Server integrations, we did not support custom fields. This prevented customers who rely on Jira epic ticket types or other custom required fields from getting full value from our Jira integrations. That has changed with the launch of Jira custom field support. We now support the most common type of Jira epic tickets and field-level mapping of Jira custom fields with FireHydrant incident data.
When an incident happens, most organizations have a way of identifying all affected services. The trouble is, it’s often a human-centered process that depends on the knowledge of key individuals or manually updated documentation. There might be a version in your alerting tool, a version in your corporate Wiki, and a different version still in your team’s head.
