Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.

Demo - Backstage Integration

Demo – Backstage Integration: PagerDuty's upcoming plans for enhanced Backstage integration will power deeper insights for incident resolution by letting users pass the most relevant information from their Backstage instance into PagerDuty so that the most relevant context is available to incident responders as part of their existing workflows.

Demo - PagerDuty end-to-end Incident Management in Slack (includes Slack Work Objects)

End-to-end walkthrough of managing incidents entirely within Slack using PagerDuty's integration. This demo shows how PagerDuty automatically creates dedicated incident channels, brings in the right teams based on on-call schedules, and enables immediate response through suggested actions. Features demonstrated include.

H2 2025 Product Launch Demo

Discover PagerDuty’s latest product innovations, designed for end-to-end incident management, purpose-built AI-powered operations, and a fully integrated developer experience. We’re talking over 150 enhancements to our core incident management experience, new AI agents that remove toil before, during and after incidents, and new integrations so teams can work where they want.

Identify recurring issues and reveal their root cause with BigPanda IT Problem Management

For many enterprises, incident response feels like déjà vu. The same issues keep happening over and over, eating up time, draining resources, and wearing down your teams. In fact, 20-40% of IT incidents are typically recurring issues, created by unresolved underlying problems. Teams prioritize speed over permanence, patching symptoms instead of addressing the root cause. They often lack the right context, documentation, or shared knowledge to permanently fix issues.

SIGNL4 October 2025 Release - Dynamic Content for Signls

Take your SIGNL4 alerts to the next level with Dynamic Content for Signls! This feature lets you automatically inject real-time data into your alerts - from incident details and ticket IDs to device statuses and system metrics. Deliver richer, more actionable notifications and help your team respond faster and smarter. Learn how to configure Dynamic Content for Signls See real-world use cases for IT, OT, and IoT operations Make your alerts meaningful and context-aware.

BigPanda & Jira Service Management: Enterprise-wide visibility meets team-level autonomy

Business teams today move fast. Developers, site reliability engineers (SREs), and product owners expect to manage incidents, changes, and requests in a way that fits naturally into how they already work with tools like Jira and Confluence. Customers expect a seamless service experience powered by automation and AI. The result is a wave of teams adopting tools like Jira Service Management to get everything they need in one place without slowing down.