Operations | Monitoring | ITSM | DevOps | Cloud

Managing incidents, on-call, and mass notifications as an MSP just got easier. OnPage helps Managed Service Providers cut down MTTR, hit SLAs, and make sure critical alerts from tools like Jira, ConnectWise, Autotask, and ServiceNow reach the right people—fast. Plus, when urgent updates need to go out to your entire business ecosystem, BlastIT delivers instant mass notifications.

In this episode, we explore how networking has shaped reliability as we know it. Marino Wijay cloud networking expert and Staff Solutions Architect at Kong shares how his journey began not as an SRE, but with cables, routers, and switches. Marino explains the evolution of the fabric holding systems together through virtualization, and how software-defined networking, which is now a key element to resilient applications.

Jeba Emmanuel, Rootly AI Labs Fellow, explains how he created a tool that takes a GitHub repository and a postmortem repository to generate an incident diagram and a timeline. The solution uses a series of highly-specialized LLMs for better and more consistent results.

We set out to create a ringtone that wasn’t just loud—but the sound of a modern pager. Something that wakes you up, but without triggering a full-blown adrenaline spike. In this video, go behind the scenes with sound engineer Gorjão as he crafts a how research-based on-call sound sounds like.

Don't wait for Opsgenie's EOL to future-proof your operations. Migrating from Opsgenie to JSM isn't an upgrade–it's a leap of faith. Avoid risking your operations with a “good enough” tool and take the opportunity to rethink your incident management approach entirely. PagerDuty offers the enterprise-grade reliability, continuous innovation, and comprehensive incident management capabilities that modern operations demand.