Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on IT Service Management, Service Desk and related technologies.

Ivanti Neurons for MDM Partner Conditional Access integration with Google BeyondCorp

Dec 1, 2023 By Ivanti In Ivanti
Ivanti finds, heals, and protects every device, everywhere – automatically. Whether your team is down the hall or spread around the globe, Ivanti makes it easy and secure for them to do what they do best. Exceptional employee experiences Any device. Any location. Ensure proactive, efficient service so employees can work how they want. Security for the Everywhere Workplace Work anywhere, secure everywhere, with a comprehensive and scalable security strategy.
View Video
Alloy Software

Cloud vs On-Premises: Back to Earth or Up in the Clouds?

Dec 1, 2023 By Ekaterina Glozshtein In Alloy Software

Research shows that most US companies go cloud-first when choosing where to deploy a new application. Indeed, cloud computing brought many new amazing solutions to people’s lives. But… Is it the only way? In 2024, are on-premises solutions a viable option for companies?

Read Post

AIOps in IT analytics feat. Rakesh Jayaprakash

Dec 1, 2023 By ManageEngine In ManageEngine
Data analytics is essential for an IT department to ensure that its infrastructure is running smoothly while also saving money for the company. In this episode, Rakesh Jayaprakash, Product manager at Analytics Plus, discusses how the application of AIOps and analytics, is transforming how IT operations are managed.
View Video

UPS Solutions augments its productivity by implementing ManageEngine OpManager

Dec 1, 2023 By ManageEngine In ManageEngine
IT being the backbone of its business, UPS Solutions adopted ManageEngine OpManager to discover and manage its IT infrastructure. Shohel Khan, IT DC solutions manager, says that OpManager is a nimble and efficient system that swiftly and automatically does the job for you from device discovery to security. The company relies on ManageEngine products to carry out IT operations, because they are agile and powerful.
View Video

3 Secret Elements RBPM

Nov 30, 2023 By Ivanti In Ivanti
Watch full clip here. Ivanti finds, heals, and protects every device, everywhere – automatically. Whether your team is down the hall or spread around the globe, Ivanti makes it easy and secure for them to do what they do best. Ivanti is IT for the way we work now. Integrated solutions for everything IT touches. So, employees can work better, anywhere, and everywhere.
View Video
ilert

What is Incident Management? Unpacking the Complexity

Nov 30, 2023 By Sirine Karray In iLert

In the increasingly digital world, tech-savvy professionals strive to maintain reliable and efficient operations that ensure customer satisfaction and uphold trust. Incident Management is an essential component in achieving those goals. This article delves into the complexities of Incident Management, highlighting essential tools and processes that contribute to effective response and resolution strategies.

Read Post

Workplace Experience: See. Diagnose. Fix

Nov 30, 2023 By Nexthink In Nexthink
Learn how Workplace Experience – powered by Nexthink Infinity delivers unparalleled visibility across all environments so you can see, diagnose, and fix digital workplace issues to continuously optimize productivity and cost in a fast-changing IT landscape. With Workplace Experience, you can lower MTTR and drive digital transformation while reducing cost, saving time, improving sustainability, increasing employee productivity and more.
View Video

Practical Demo: Unlocking Better Outcomes: Proactively Improving DEX

Nov 30, 2023 By Ivanti In Ivanti
A great digital employee experience (DEX) can positively impact productivity, talent acquisition and retention, security and operational agility. What if you could effectively measure and proactively optimize the experience that employees get through the devices, operating systems and applications they rely on in their Everywhere Workplace? IT and security operations teams are increasingly tasked with delivering improved DEX. However, many struggle to effectively quantify and optimize it. How do you measure the employee experience in your organization?
View Video
servicenow

ServiceOps: Revolutionizing decision-making for dynamic business

Nov 29, 2023 By Spencer Beemiller In ServiceNow

Business moves fast. As organizations push to constantly transform and stay ahead of competition, they must consider how they’ll support ever-growing internal- and external-facing demands in every aspect of their business operations. To innovate and change at such a demanding pace, and meet customer expectations, IT service management and operations teams must come out of their silos to converge into service operations (ServiceOps).

Read Post
InvGate

The Asset Management SOP Playbook [+Free Template]

Nov 29, 2023 By Matt Beran In InvGate
IT Asset Management (ITAM) is the process that manages, controls, and protects the IT assets in your organization throughout their lifecycle. To streamline this process, Asset Management Standard Operating Procedures (SOPs) can help standardize your workflow process and make the end-user experience more cohesive.
Read Post

Copyright © 2026 OpsMatters™. All rights reserved.