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The latest News and Information on IT Service Management, Service Desk and related technologies.

What is AIOps, and how to get it right?

Gone are the days when AIOps was merely used as a buzzword to draw attention to the growing popularity of AI in IT service management. Today, factors such as the never-ending COVID 19 pandemic and the great resignation have pushed AIOps to emerge as a vital instrument for enterprises looking for ways to optimize their digital operations.

What Are the Best Practices to Monitor the Equipment Disposal?

With rising shopper worries about the ecological effect and data security, all organizations should consider how unproductive assets need to be disposed of! As assets can be a danger to the environment and it can create compliance issues. Nowadays Organizations keep track of their asset and keep maintaining them but do not pay attention to asset disposal. Asset & equipment disposal needs to be done in the right way. Otherwise, it can impact your business as we have discussed below.

How tech giant Fujitsu revamped itself from inside out

Companies today face a new world. Even the largest corporate behemoths are fretting over shifts in consumer preferences, the competitive landscape, and the next shock. For many firms, COVID-19 was a wake-up call. Now, they’re taking nothing for granted and are racing to seize every advantage. Japanese giant Fujitsu is no exception.

Remote Workplace = Higher Risk for Data. Here's What to Do.

The world is getting used to the idea of a permanent shift to remote and hybrid work. The Everywhere Workplace means your employees are, well, everywhere: some might be in the office, while others come and go, others work from home, and still others are part of the rising trend of digital nomads. It’s a good thing that we’re growing comfortable with the idea of employees being everywhere. But there’s a catch: that means our data is everywhere, too.

How To Improve Project Visibility

Do you know how to improve project visibility? ‍ When you have a clear picture of performance, this enables you to make informed business decisions and move forward in the right direction. After all, knowledge is power. If you can see all the different components of your project workflows, you can quickly identify potential issues and address these with speed. Project visibility is essential to all smooth-running processes. ‍

Businesses Must Know About the Best Practices in Asset Monitoring

Lots of organizations do not pay attention to their assets and pieces of equipment, who is using them and where are they located. These are particularly important questions but usually, they are ignored as a result assets are lost and nowhere to be found when they are required. Lots of employees waste their time finding the required assets and pieces of equipment. It also leads to delayed production work. Overall, the top line and bottom line suffer.

Optimize Your Warehouse Operations with Actionable, In-House Data

“We are surrounded by data but starved for insights.” – Jay Baer The complexity of warehouse operations in the past few years has increased, with the high demand for better products and services. Managing warehouse processes requires real-time and comprehensive analytics that can provide measurable insights to help businesses make informed decisions. And more than ever, warehouses and distribution centers recognize that top-performing supply chain organizations are driven by data.

What Does Observability Mean For You?

The late 1990s were a crazy time in the technology industry. Apple converted a blueberry into a computer, Google still had a “new search engine” smell, and while Y2K loomed over our heads Napster was showing everyone how bad Metallica’s music sounded. Meanwhile, in a garage in Tulsa, Oklahoma, brothers Donald and David Yonce launched a network monitoring software company and named it SolarWinds.

What Are the Key Features of Asset Infinity's Mobile Helpdesk Solution?

To run a business efficiently, it is particularly important to keep your customers happy. It does not matter how many customers you have, what matters is how good your service is! However, providing the best customer service can be a daunting task. Every customer wants their queries resolved at the earliest. However, it can be a huge problem, especially when there are customers in abundance. This is where a mobile helpdesk solution comes into play.