ServiceNow Founder Fred Luddy once said, “If you have happy customers, the whole world takes care of itself.” It’s a sentiment ServiceNow believes to this very day, and it’s why we introduced ServiceNow Impact™—an industry-leading value acceleration solution that reimagines the customer experience.

The construction Industry is an asset-intensive industry. It is full of assets and equipment and each organization in the construction industry has equipment in abundance. Moreover, for project work, Organization sends the assets and equipment to various locations. When pieces of equipment are in distinct locations, keeping track of asset movement becomes complicated.

The “Great Resignation” put employees in the driver’s seat. A new ServiceNow-commissioned survey suggests that Canadian workers are re-evaluating their workplace priorities. This has led to a shift in what Canadian workers demand from potential workplaces, forcing employers to reconsider their overall experience offerings. Canadian office workers now expect something more fulfilling and meaningful than a paycheck.