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The latest News and Information on IT Service Management, Service Desk and related technologies.

RFID solutions for efficient inventory management in retail

Introduction: Efficient inventory management is the backbone of any successful retail business. With the rise of e-commerce, consumers have more options than ever, which means retailers must prioritize a streamlined supply chain to stay competitive. Radio Frequency Identification (RFID) solutions have become increasingly popular in recent years as a way to improve inventory management.

New Chrome and Edge zero-day exploits: How to patch CVE-2023-2033 and CVE-2023-2136

Two new zero-day exploits that affect the Chromium browser core were reported on April 14th. And since both Chrome and Microsoft Edge are based on it, Google advised to update the browsers. The vulnerabilities CVE-2023-2033 and CVE-2023-2136 can lead to remote code execution and have already been fixed. But that doesn't mean that's the end of the problem.

Micro Product Demo: Ivanti Neurons for Security Operations Management in 151 seconds

Ivanti Neurons for Security Operations Management provides your organization with centralized management of security events to identify all events that require triage and assigns the remediation activity automatically or manually to the right team. In this video, we look at the capabilities across Security Operations Management, Security Event Management, Security Incident Management, Incident and Change Management, DevOps, and Visibility.

Boosting Customer Experience with RFID-enabled Self-checkout in Retail Industry

In recent years, self-checkout systems have become increasingly popular in retail stores. These systems enable customers to scan and bag their items themselves, reducing the time spent waiting in line and improving the overall shopping experience. However, traditional self-checkout systems require customers to manually enter the product code or scan the barcode, which can be time-consuming and frustrating.

How RFID technology can optimize asset utilization in offices

Offices are complex environments where assets are always moving, from furniture and equipment to files and documents. Tracking these assets can be a difficult and time-consuming process. RFID technology can help optimize asset utilization in offices by providing real-time visibility and location tracking of these assets.

7 Steps to Develop an Effective IT Asset Management Strategy

The main goal of IT Asset Management (ITAM) is to manage, control, and protect your IT assets throughout their whole lifecycle. In order for it to be successful, it's important to create an effective ITAM strategy, which will help you work more efficiently towards your goals and objectives, and get the most out of the practice. In this article, we will describe what an IT Asset Management strategy looks like and everything it should include, as well as the main benefits it will bring to your organization.

The evolving role of AI in knowledge management

Recent advances in AI-powered chatbot technology will change the way humans interact with applications and machines. AI will likely boost current IT Service Management (ITSM) chatbot capabilities and directly affect how knowledge management will be provided in the future. Let’s look at how AI in knowledge management is affecting content creation, management, and access.