New Jersey, April 29th, 2022 – We are happy to share that Alloy Software, a leading provider of IT Service Management and Asset Management solutions, was named the winner of a Gold Stevie® American Business Award in the IT Service Management Solution category, for the second time in a row! The judges praised Alloy Software for its impressive achievements, complimented the refreshed appearance of the new product version, and valued the remarkable good timing of added single sign-on options.

We are proud to announce the release of version 22.1.3 of Neurons for Secure Access. New for this version, we have added the following features.

University software can help to elevate the productivity of all stakeholders. Higher education organizations are using campus management software to build a virtual environment for productivity. From team communication to student support, university management software creates a centralized virtual environment for all stakeholders at the university to thrive.

With the widespread adoption of cloud technology, data centers play a huge role in running key applications and business processes for organizations around the world. In 2022, the IT spending on data centers is expected to be $227 billion, and $237 billion by 2023. To run these datacenters profitably and deliver quality service to their customers, organizations are constantly trying to squeeze out maximum performance from the hardware.

Ever since it was first introduced, ITIL has become one of the leading frameworks for IT service management. With its clearly defined processes and services as well as logical distribution of roles and responsibilities, ITIL has helped organizations streamline their IT process and deliver value to stakeholders. The framework has helped organizations in their digital transformation by bringing together the stakeholder’s vision and the IT department's implementation.

Proactive field service is about being one step ahead of your customers. It requires systems that meet customer needs while minimizing their efforts. When thinking about moving from a reactive field service model to a proactive one, most people jump to the Internet of Things (IoT), servitization, and outcome-based services. But it’s important to first create an operationally efficient foundation that benefits both customers and employees. These five steps can help.

I’m excited to announce ServiceNow has been recognized as a Leader in the Gartner® Magic Quadrant™ for Enterprise Agile Planning Tools for the second year in a row. This is an extremely important distinction for ServiceNow and our newly named Strategic Portfolio Management (SPM) offering. We believe this recognition reflects our expanded hybrid work management approach, financial management support, and extended integration with third-party tools.

Technology is now everywhere. All enterprises have to step up and be tech-savvy not merely for a competitive edge, but as a mandate to be a part of the digital-first league, the majority today. As a result, IT infrastructure has become one of the fundamental building blocks of all enterprises to enable a modern, 21st-century experience that is “Always on”.