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ITSM

The latest News and Information on IT Service Management, Service Desk and related technologies.

Beyond Systems & Processes: ITIL Benefits to Individuals

The benefits of ITIL to a company or organization are widely discussed. This makes sense for the bigger picture, from the perspective of an organization. Smart organizations these days are adapting an ITIL framework to straighten out their IT service management and achieve business goals. However, it’s not so often you hear the question: what are the ITIL benefits to individuals?

Popular Hybrid Cloud Providers Compared

As enterprises begin migrating to the public cloud, it’s important to realize this movement doesn’t happen in one fell swoop. Typically, cloud migration workloads move in groups related to applications or business functions—for a large organization, this process can take years. In some cases, they may run in this hybrid cloud pattern forever, leading to management challenges.

7 Essential Features for Choosing Barcode-Based Asset Tracking Software

Barcode is one of the oldest & pioneer asset tracking technology. It provides simple and effective asset tracking and along with that, it is cost-effective as well. Several technologies have evolved with barcode technology one of the examples is QR (Quick Response) code technology. Barcode-based Asset Tracking Software offers quantifiable benefits such as asset location tracking, saving assets from theft misplacement, data & information tracking, and data analysis.

S1E3: Perfecting the change enablement process with ServiceDesk Plus Cloud - Masterclass 2022

In the third episode of ManageEngine's Masterclass 2022, we'll understand the different facets of an efficient change enablement process. From automating various components to leveraging the visual workflow builder to develop effective and coordinated change workflows, see how ServiceDesk Plus Cloud helps in expertly carrying out changes.

S1E3: Perfecting the change enablement process with ServiceDesk Plus - Masterclass 2022

In this episode, we'll understand the different facets of an efficient change enablement process. From automating various components to leveraging the visual workflow builder to develop effective and coordinated change workflows, see how ServiceDesk Plus helps in expertly carrying out changes.

Why IT Needs New Management Methods

Service management needs to change. The philosophies and understanding that gave way to the original concept of ITSM have been overtaken by time and perspective, rendering them outdated and leaving IT managers grasping with how to move forward. Because the various factors of work are constantly shifting (shown most clearly over the course of the last two years, but broadly true of any given period of time in tech), we need to be limber in our ways of thinking of these concepts.

Telework: The employer's obligations

Government measures that were put in place to limit the spread of covid-19 forced employers to change the working conditions of employees. The most common measure was the requirement to work remotely whenever possible. With the relaxation of health measures, some employers have decided to reinstate the working conditions that previously existed. Others, on the other hand, have opted for the flex office to continue to offer employees the opportunity to work from home.

4 Tips to Manage Heavy Construction Equipment Management

The construction industry is filled with lots of equipment that is essential for running daily operations. Without them, it will be a hectic task and time-consuming as well. Therefore, it is significant to keep the equipment maintained and in good shape. But how to do that because assets are kept in distinct locations and how will they get maintenance on time? This is where equipment asset management software comes into play!