In our previous blog, we looked back at the year of transformation that was 2020. To say the last year was a bit hectic—even chaotic at times—would be an understatement. But for many organizations, IT saved the day. IT delivered and enabled technology solutions to keep the business in business.

IT management can be costly and time-consuming without streamlined processes and systems to support your business goals. With the quickened pace of business requiring faster scale, leaders and decision-makers must find ways to adapt and optimize their processes. Combining IT Service Management (ITSM) and IT Operations Management (ITOM) can help you prioritize operations efficiency while delivering the best service to your employees.

What can I say further about Ivanti’s mobile threat defense (MTD) solution for iOS, iPadOS and Android devices that has not already been mentioned in any of my previous blogs and quick video demos? If I was to state where Ivanti has a clear advantage over other unified endpoint management competitors, it is with Ivanti’s MTD solution.

Our latest release of Workspace Control is a service update for IWC 2021.1 containing a number of bug fixes and compatibility updates. But it has so much more than that!  We’ve also included a number of User Voice requests which were submitted via the Product Ideas page on the Ivanti Community.

Old news: The pandemic changed the world. New news: Security operations still need to act as if the crisis continues. Here's why. Prior to the pandemic, organizations around the world were already moving forward with digital transformation. COVID-19 forced enterprises to scale like never before—adding public cloud services, new network devices, remote workers, and software as a service (SaaS) applications.

Ivanti Desktop and Server Management continues to grow and innovate with the latest update - now available for all customers. Further underlining our previous commitment to the continued investment and growth of the product – DSM remains a much loved and valued solution by many enterprises and we look forward to further exciting enhancements in the future! In addition to the latest release – we are excited to announce one of the most significant new enhancements to DSM in recent times...

Responsibilities have increased for many employees over the last year. The combination of job pressures, new virtual work environments, and personal responsibilities has caused employees to feel overwhelmed. In a 2021 Indeed survey, 52% of employees reported feeling burned out, up from 43% a year earlier. For individuals in roles that serve the entire enterprise—such as human resources and legal—this administrative work compounds quickly.

Have you established a business automation workflow? If you’re committed to running an efficient operation that fires on all cylinders, you should be embracing automation at every level of your workflow. Automation is no longer the future - it’s here now. Failing to make use of workflow automation tools will leave your business running at a disadvantage. The inefficiencies of not utilizing a business automation workflow are costing organizations 20-30% of their annual revenue.

The short answer? Right about now would be a good time to flip the switch if you’re still using a rigid and outdated legacy ITSM tool! Legacy ITSM tools are not built for the intermittent changes the world throws at us. The lack of performance and efficiency in legacy ITSM tools restricts organizations from keeping up with technology changes and growing the business.

Automation in warehouses is a top priority for supply chain operators. In the last year, the COVID-19 pandemic increased consumer interest in e-commerce, and logistics companies added seasonal employees for peak seasons. UPS and Amazon each added 100,000 employees to keep up with this demand. And with demand continuing to rise, there’s little time to deal with any disruption to supply chain operations.