The latest News and Information on IT Service Management, Service Desk and related technologies.
These days Business competition is high which is why choosing the right technology is very important as clients also want only the best for effective asset management. As they want access to the system all the time on their mobile phones as well. This is where SaaS-based asset management comes into play.
The definition of operational excellence is undergoing profound change. Instead of an enterprise consisting of multiple islands of expertise and efficiency, operational excellence now means breaking down the operational barriers to improve collaboration across departmental lines. This more holistic approach unites the complementary expertise of different teams to create a whole that’s greater than the sum of its parts.
In today’s digital world, organizations are constantly undergoing change. They’re moving to the cloud and rolling out DevOps at scale—all in the name of driving innovation. But moving from a monolith to microservices can lead to applications becoming increasingly distributed. When problems arise, customers don’t care how many teams and services you have, or how complex your architecture is. They only care that your services work when they need them to.
The latest 2022 Gartner® Magic Quadrant™ for Unified Endpoint Management Tools report has been published! Here at Ivanti, we’re excited Gartner recognized us in the Leader quadrant for completeness of vision and ability to execute. 2022 marks the first time we’ve been recognized as a Leader, after Gartner named us their only Visionary in the UEM Magic Quadrant for 2021. But what does being named a “Leader” or a “Visionary” by Gartner really mean?
Field service management is a vital part of business operations. It equips employees with the resources needed to deliver exceptional customer experiences. Streamlining communication, making decisions, and predicting issues before they arise are just a few of the challenges facing field service management. At ServiceNow, we understand how crucial it is for businesses to keep work flowing across various business assets and stakeholders. Here are three ways to help do that.
The Datadog Service Catalog helps you centralize knowledge about your organization’s services, giving you a single source of truth to improve collaboration, service governance, and incident response. Datadog automatically detects your APM-instrumented services and writes their metadata to a service definition before adding them to the catalog.
