Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on IT Service Management, Service Desk and related technologies.

Active Directory: Everything you Always Wanted to Know (But Were Afraid to Ask)

Microsoft Active Directory is one of the most popular directory services. As of November 2017, it was being used in 12.8 million organizations with 950 million users, as stated by Alex Simons, director of Program Management for the Microsoft Identity Division. Initially previewed in 1999, Active Directory (AD) became so ubiquitous that it was later a general term for other similar services.

The Great Regret: Why Are Employees Leaving New Jobs So Quickly?

What happens when employees leave jobs they’ve had for years in order to pursue new opportunities – and then realize they’ve made a mistake? That’s the question many workers are faced with in 2022, as the Great Resignation has paved the way for a new trend in the labor market: the Great Regret. In 2021, when the job market restabilized more than a year after the pandemic began, we saw a massive uptick in workers leaving their employers for new jobs.

What are the Major Types of Asset Management in 2023?

For your business to be profitable, you should be able to invest in modern technology and tools. Asset management is a compelling investment for any business, but it can be confusing to know where to begin. In this article, we’ll introduce you to the different types of asset management that will be popular in 2023 so that you can start making important business decisions now.

All you need to know about Agentless Vs. Agent-based asset discovery

Investments in advanced technology and superior assets are made for a reason, that being, better products and service delivery, all to retain their market position in times of digital transformation. However, getting a solid ROI will prove that the investments were worth including in your budget. Getting the expected returns will mean that each asset demonstrates its worth, achievable only through optimizing asset usage. And the first step towards managing your assets is accurate inventory.

What Are the Benefits of Tracking Consumables with an Inventory Management System?

Inventory is an important part of asset management. In order to perform maintenance efficiently, it is crucial to have inventory available. Otherwise, not only the time of the maintenance team will be wasted, but they will also have to repeat the process again. However, there are consumables that are the hardest to keep track of, because they are small and frequently used. These consumables are nuts, bolts, helmets, gloves, etc.

CMMS Vs. EAM: What is the Main Difference in 2023?

An effective computerized maintenance management system (CMMS) or enterprise asset management (EAM) solution can be a game-changer for any enterprise that relies on its physical assets to do business. A CMMS/EAM can help reduce costs, improve efficiency and equipment uptime, and enable better decision-making across the enterprise by automating and streamlining maintenance operations. But with so many different CMMS/ EAM solutions on the market, it can be hard to know where to start.

What is Asset Management Compliance - A Detailed Guide

Businesses in each industry abide by the laws and regulations established by governments and regulatory agencies. In addition, the organization may also adopt policies for its internal operations. Failure to comply with responsible asset management compliance can adversely affect an organization. Asset management compliance may be described as the management of assets under the necessary standards of the specific business sector.

The key differences between Active and Passive asset discovery

IT asset management (ITAM) is a strategic process that encompasses the proactive and reactive management of an organization’s physical, virtual, and cloud-based information technology assets. ITAM aims to optimize the cost, performance, and security of an organization’s IT infrastructure while maximizing its return on investment (ROI). To achieve these objectives, ITAM programs must be designed to align with an organization’s business goals and objectives.

All you need to know about Asset Management in Healthcare

As a key decision maker in a healthcare organization, you have to deal with a lot of expensive assets to deliver quality care on a daily basis. From ECG equipment and pacemakers to MRI machines and laboratory microscopes, all these assets can impact the way your doctor/nurse/physician assistant provides the treatment. But how do you manage these huge amounts of assets, consumable inventory, and a long list of expiration dates and warranties?

5 ways to propel customer digital transformation

One of the great promises of digital transformation is its ability to vastly enhance the customer experience. By empowering your workers with the tools and information to deliver extraordinary customer service, you create increased value for your customers and your business. However, driving customer digital transformation requires a shift in mindset and approach.