Operations | Monitoring | ITSM | DevOps | Cloud

Leverage your Service Desk's Self-Service Portal to Enhance Employee Experience

With the growing focus on human capital management, the concept of employee experience has embedded itself into IT service management. The changing global landscape means that employees working from any remote corner of the world expect seamless service delivery irrespective of different channels, time-zones, or even devices.

Faster Kubernetes Development with Rancher, DevSpace and Loft

Today, Kubernetes is getting more and more important, not only in the world of operations but also in the world of development. Knowledge in Kubernetes is a highly sought after skill. Yet the question remains whether developers should get access to Kubernetes and if they even need to know about Kubernetes at all.

What is Azure Blob Storage?

If you have ever had the need to store large amounts of files and data, then Azure’s Blob Storage is made for you. Microsoft’s Azure Cloud provides huge benefits with not only their fantastic services, locations, availability and support, but also in their almost seemingly infinite capacity. Azure Blob Storage is not only scalable, durable and almost always available it also provides flexibility to scale as your business requirements need.

The ROI of Digital Experience Monitoring

In business, it’s important to ensure that you are getting the most out of the tools that you are paying for. If it’s a monitoring service, the data you collect should give you actions to help improve incident management by identifying the root cause of user issues faster. Assessing the return on investment (ROI) for all of the tools you use in your IT department is an essential step for improved efficiency and adoption of applications.

Ivanti is a Challenger in UEM Magic Quadrant

I am a challenger. It’s in my DNA somewhere I am sure. To find limits. Evaluate them. Develop an attack angle. Push beyond. Repeat. This is largely due to my hobby of cycling, which I had no idea would further develop my challenger habits when I took it up a handful of years ago. In cycling, it’s easy to find targets for goals. Sprint to the next intersection. Ride up a climb. Complete a 100-mile century. For me, it came in the form of a particular one-day cycling race covering 205 miles.

Event in Review: Splunk's DevOps & Observability Best Practices Event

Last week, Catchpoint was one of the sponsors of Splunk’s half-day DevOps & Observability Best Practices event. It was a jampacked conference that examined what observability is, its key drivers, and how observability and monitoring exist “like two peas in a pod”, perfect compliments to one another in enabling enterprise to better understand overall systems behavior and health.

Focusing on virtual server monitoring

It is undeniable that today we really live in cloud… of virtual servers. It is so because the vast majority of services and applications “rely” on them: any survey shows, outright, that users use them very frequently (banks, universities, e-commerce, etc.). But, how is virtual server monitoring done? Pandora FMS has done its homework and today I will explain how.

We now support Playwright!

We are really excited to announce that you can now use Playwright in your browser checks. If you didn't know yet, Playwright is Microsoft's headless browser library. It's very similar to Puppeteer. In fact, it was built by the original creators of Puppeteer and has mostly the same features and a remarkably similar API. This was in our public roadmap and cooking for some time now and we're glad to have it out the door!