Operations | Monitoring | ITSM | DevOps | Cloud

PagerDuty Named a Leader in the Latest G2 Grid for AIOps Platforms

At PagerDuty, we are committed to championing the customer — it’s a core company value. Our product has to provide great value, we have to provide excellent service, and we need to make it simple to do business with us. The Winter 2022 G2 Grid for AIOps Platforms Relationship Index showcases these values and highlights PagerDuty as a leading player in the AIOps space.

9 Cloud FinOps Challenges - And The Solutions To Overcome Them

Companies migrate to the cloud to become more productive, respond to market changes, and be flexible — while spending less on cloud infrastructure. But there is one thing that many cloud-based organizations have learned: Cloud costs add up. Fast. As a result, 71% of cloud financial management teams doubt they will achieve expected results at the expected time or at all. Only 29% of cloud FinOps teams expect to achieve their cloud goals.

Shay Banon to (re)assume the role of CTO, Ash Kulkarni promoted to CEO

Today we had an exciting announcement at Elastic. Below is part of an internal email that we shared with our fellow Elasticians. First, hear from Shay: Almost two years ago, I decided to move to Israel because it was better for my family (that took time to happen, Covid!). At that time, I started thinking about how to do what is right for my family while being able to be a meaningful part of Elastic. Those of you who know me, know that Elastic is my life’s work. And we have only just begun.

Payment Optimization with AI-Based Analytics

The fintech market grows larger and more diverse each day. The financial news website Market Screener says the global fintech market will be worth $26.5 trillion by 2022, with an average annual growth rate of 6%. In Europe alone, the use of financial technology increased by 72% during 2020. Competition in this market segment is also on the rise.

The Importance of Network Insights in Achieving Full End-To-End Observability

When we talk about observability, we tend to focus first and foremost on the metrics, logs, and traces that you can collect from applications – such as request rates, error rates, and request duration. Infrastructure-level metrics, like CPU and memory utilization, might factor into the discussion as well. Here’s a third category of critical observability insights that teams tend to overlook: the network.

Refined User Experience, New Executive Visibility, and Enhanced Cloud Monitoring with Splunk Enterprise Security 7.0

Just like that, another year has gone by full of remote work, virtual conferences, and lengthy Zoom calls. And, although we were not able to see our fellow Splunkers in person at.conf21 that didn’t stop us from previewing the latest enhancements to Splunk Enterprise Security. And now, it gives us great pleasure to announce that Enterprise Security 7.0 is available!

How proactive support operations can reduce customer escalations

Minesh Patel, senior manager of support account management at ServiceNow, and JP Renaud, senior director of support management at ServiceNow, contributed to this blog. As part of our customer service and support team, the ServiceNow support account management (SAM) and customer escalations (CE) teams are committed to averting situations where performance affects customers’ ability to operate their business.

Netreo Full-Stack Monitoring and Observability Suite Achieves Veracode Verified Standard Recognition

Netreo, the award-winning provider of IT infrastructure monitoring and observability solutions and one of Inc. 5000’s fastest growing companies, today announced that the Netreo full-stack IT infrastructure monitoring and Retrace by Netreo full lifecycle APM solutions have both earned Veracode Verified Standard recognition for proven security practices in application development.