Come and learn the latest best-practices on artificial intelligence, cloud management, and the rise of the data-driven IT organization. Global public cloud spending worldwide has now topped $200 billion, according to Forrester Research. Organizations are moving to the cloud at a breakneck pace, looking for agility, flexibility, reliability and cost control.

If you've been following along with my posts, you have a sound introduction to Apache Web Server, how it functions, it's place in history, and how Sumo Logic can help you sort through the numerous logs provided. Apache Access and Error logs are integral to understanding the traffic patterns and issues your users face when accessing your web applications. Sumo Logic helps administrators parse through logs, isolate issues, and determine the root causes of errors.

Let’s set the scene: You’re an on-call engineer, working for a dedicated support team. Your priorities are twofold, including, (1) speedy incident resolution and (2) satisfying clients and stakeholders. With these demands in mind, you adopt OnPage’s integration with ConnectWise. The integration streamlines the ticketing-to-alerting process, ensuring that your team achieves client service excellence.

If tech support had a motto, it’d be reminiscent of Rule #4 of the Auvik Way: Even when it’s not your fault, it’s your problem. But sometimes, there are problems so bad you wouldn’t want to deal with them. We’ve rounded up 17 examples from the r/techsupportgore subreddit that are sure to send a palm to your face and a shiver down your spine: Plugging in your USB receiver with a hammer for that flush mounted look. from r/techsupportgore Good luck getting that one out.

In this blog series, we will cover how Fastly and Sumo Logic empower organizations to deliver best-in-class user experience. For the first installment, we take a closer look at Fastly CDN--what it is and how it works.

Reporting software is a part of a Business Intelligence or BI suite and is used for analysis in early data processing. The purpose of self-service reporting software is to help deliver interactive information that can be put into action. Self-service reporting software allows the user to connect data sources, extract data and present it in various formats of visualization, including charts, tables, and spreadsheets.

At Monitorama 2018, Engineering Manager Kale Stedman shared Demonware’s journey to assisted remediation, or as he likes to call it: “How my team nearly built an auto-remediation system before we realized we never actually wanted one in the first place.” In this post, I’ll recap Kale’s Monitorama talk, highlighting the key decisions that helped his team reduce daily alerts, fix underlying problems, and establish a more engaged Monitoring Team — including the steps the

COLUMBIA, Md., June 18, 2019 — StatusCast, a leading SaaS provider of Corporate Status Pages, is pleased to announce the successful completion of a Service Organization Controls (SOC) 2 attestation engagement covering the trust principles of Security, Confidentially, and Availability.

Monitoring an Azure environment can be a challenging task for even the most experienced and skilled team. Applications deployed on Azure are built on top of an architecture that is distributed and extremely dynamic. But all is not doom and gloom. Azure users have a variety of tools they can use to overcome the different challenges involved in monitoring their stack, helping them gain insight into the different components of their apps and troubleshoot issues when they occur.

If you are hosting your application with Heroku, and find yourself faced with an unexplained error in your live system. What would you do next? Perhaps you don’t have a dedicated DevOps team, so where would you start your investigation? With Scout APM of course! We are going to show you how you can use Scout to find out exactly where the problem lies within your application code.