When network hardware vendors issue device recalls, field notices, or security alerts, the implication can be massive for MSPs. Take the 2017 clock signal issue, for example. That huge recall of Intel microchips was a large-scale vulnerability for tons of devices—and meant MSPs had to figure out which devices were affected on which client sites.

In the world of agile there’s a demand to solve grey areas throughout the design process at lightning speed. Prototypes help the scrum team test ideas and refine them. Without prototypes, we can’t test ideas until the feature or product has been built which can be a recipe for disaster. It’s like running a marathon without training.

There’s a disconnect between business leaders and IT. As noted by a 2017 Forrester study conducted on behalf of Nexthink, just 36% of business users “think IT is aligned with the needs of the business,” even though technology services are now embedded into every aspect of enterprise culture, from mobile device use to wifi access to cloud computing.

Most organizations use their SIEM solution to automate repetitive security tasks, saving analysts time. But the reality is your system could be doing—and saving—so much more by blocking the obvious threat actors attempting to connect with your network, systems, and assets.

The whole internet is abuzz over GitHub Actions, if by ‘whole internet’ you mean ‘the part of the internet that is obsessed with serverless ops’ and by ‘abuzz’ you mean ‘aware of‘. But Actions are a bit surprising! GitHub is a company that has famously focused on doing a single thing extremely well. As the ranks of developer-tooling SaaS companies swells by the day, you would think GitHub would have long ago joined the fray.

Applying consistent tags to your cloud resources can help improve the way you organize and manage your cloud environment. For example, tagging based on environment and application enables you to quickly identify all production resources supporting a specific application. Maybe you want to target automation processes at these resources or exclude them from a specific access role. Tags enable you to do that easily and manage your cloud environment in a way that makes sense for your business.

A good DevOps strategy stresses the importance of communication and collaboration between development and operations teams. But these two teams often have conflicting priorities, which can hamper the DevOps experience. Modern chat-based team collaboration tools, such as Microsoft Teams, address this very problem in a simple yet intelligent way. Here are three ways you can use Microsoft Teams to improve your DevOps experience.

In the ‘90s, we used to think of blogs as online diaries, filled with oversharing and bad graphic animations. But since then, they’ve grown into a full-blown industry. Influencers are now able to make whole careers out of successful blogs and it’s difficult to find a company that’s not using a blog as part of its marketing strategy.

Want to know how to make sure your website, web application, or API makes you stand out against the competition? It isn’t all about offering innovation (not that innovation doesn’t help), but taking what you do offer and making it the best. I.e., website and API uptime, performance, and function matter. We’ve got some tips to help you get there.

It’s an exciting time here at Opsgenie. We recently joined the Atlassian family, updated our logo, released new pricing, and now we’re headed to AWS re:Invent 2018! So much has changed since last year’s event and we can’t wait to talk about it in person.