I know, we’re Sentry the error and performance monitoring platform and we catch production issues. But as you (hopefully) saw during our Launch Week announcement, some broken experiences simply won’t throw an exception. So we built a way to detect when your users are slamming their keys on the keyboard in frustration, and to even let them contact you directly when that doesn’t go their way.
Incident management tools are often built for engineers to solve technical issues. On the surface, thinking of incident management as an engineering problem makes sense, and it’s an approach that’s widely used by many organizations from small startups to large enterprises. When there's a problem like a checkout page failure or a server crash, it’s natural for engineers to spring into action, declaring and resolving these incidents.
If your team has ever struggled with seamlessly integrating Git and Jira, you’re not alone. Managing code repositories, tracking issues, and streamlining workflows can be challenging. Git Integration for Jira combines the power of Git and Jira, enabling development teams to collaborate more efficiently. In this article, we’ll explore the features and benefits of Git Integration for Jira, how it bridges the gap between Git and Jira, and how it can improve your development process.
Virtana is proud to announce a series of new capabilities focused on empowering our customers with advanced AI-driven capabilities, enhanced user interfaces, and deeper integrations, all aimed at optimizing application and infrastructure observability. Let’s dive into these innovations and see how they revolutionize the way IT professionals interact with their environments.
At Catchpoint, our philosophy is that AI should not be adopted simply for the sake of AI itself. Instead, it should be embraced when it proves to be the most effective solution for addressing a particular business challenge. While the world is currently in the fervor of the oncoming AI revolution, our industry-leading IPM platform has quietly harnessed the potential of Artificial Intelligence for years.
Workplace Search functionality will merge with Elastic Search in the future. Here’s what you need to know. Recent advancements in generative AI technologies have opened up a wave of possibilities with search. As developers build new experiences, users are adopting new ways of using search — from search queries written in natural language, to searching by uploading images or voice samples.
The shift of the Information Technology Infrastructure Library (ITIL) 4 from process to value helps IT service management (ITSM) service providers demonstrate business value and adapt to change so they can meet business needs and customer expectations and thrive in an ever-changing technology landscape. However, in the face of an increasingly complex digital business environment, managing the diverse components of IT service operations can be challenging.
Incident response in a Network Operations Center (NOC) is cumbersome and time-consuming. There are many steps, many sources where incidents come from, and a long, long list of complexities involved. For instance, for incident response with a NOC, there’s the initial monitoring – Tier 1 functions of “eyes on glass” work of looking at alerts coming in and what they’re for, such as a security breach, performance issue, a hardware failure, among others.
