Operations | Monitoring | ITSM | DevOps | Cloud

Customer-Centric Observability: Experiences, Not Just Metrics

Martin and Jess recently conversed with Todd Gardner of RequestMetrics as part of the O11ycast podcast. We don’t normally write blogs based on these conversations, but there were impactful comments in that episode that bear repeating. You can listen to the full conversation if you wish. Let’s get into it!

Seamless Transition to Kubernetes: Ninetailed's Path to Production with Qovery

In today's fast-paced digital world, companies are always looking for ways to optimize their deployment processes. This is especially true for Ninetailed, a leading composable personalization and experimentation solution for digital teams, as they aim to provide exceptional experiences for their customers. To achieve their goals, Ninetailed embarked on a journey to enhance their DevOps practices and scale their infrastructure effectively.

Office 365 Monitoring: The Challenges, and What to Do About Them

Office 365 is used by more than one million companies around the world. Business employees count on these apps constantly to do their jobs, whether they’re writing documents, updating spreadsheets, building slides, or checking email. While cloud-based apps like Office 365 offer undeniable advantages for enterprises and business users, they also create tough challenges for IT operations and network operations (NetOps) teams.

How To Enable QUIC Load Balancing on HAProxy

HTTP/3 is the latest generation of the HTTP protocol, and its ability to serve applications over QUIC offers several advantages for user experience, including reduced latency, improved reliability, and faster page loading as a result of fixing the head-of-line blocking issue in previous versions of HTTP. Both HAProxy and HAProxy Enterprise offer support for using HTTP/3 over QUIC, although the steps for enabling QUIC in HAProxy and HAProxy Enterprise are different.

6 Key Factors to Consider When Choosing a Website Platform

Choosing the right website platform is an important decision for anyone looking to establish a solid online presence. In fact, choosing the wrong website platform has exposed brands to issues like security breaches, poor mobile responsiveness, and terrible load speeds. To buttress the last point, Google research showed that 32% of users would leave your website if it experiences poor load speed. In other words, they want a good user experience.

What is NetFlow Analyzer?

In today’s interconnected world, network administrators face the daunting task of managing and securing complex networks. To effectively monitor network traffic and optimize performance, they require comprehensive insights into the data flows within their infrastructure. NetFlow Analyzer is an analytics tool that monitors network traffic flow. It leverages the ability of flow technologies to offer visibility in real time.

Monitoring AWS End User Computing (EUC) Technologies with eG Enterprise

We are delighted to share that eG Innovations has become one of a very small number of partners to have achieved AWS’s “Digital Workplace Competency” award following a lengthy and rigorous technical audit process. This designation differentiates eG Innovations from other AWS EUC monitoring vendors as having a solution that meets AWS’s own standards for enterprise software.

Generative AI in financial services: The role of the Elasticsearch Relevance Engine

Generative artificial intelligence (GAI) is undoubtedly one of the biggest trends across industries in 2023. In a recent survey, almost two-thirds of executives believe generative AI will have a high or extremely high impact on their organization in the next three to five years. Executives anticipate spending the next 6–12 months focused on increasing their understanding of how generative AI works, evaluating internal capabilities, and investing in generative AI tools.

ServiceNow joins the prestigious Fortune 500 list

On behalf of ServiceNow Chairman and CEO Bill McDermott, and our executive leadership team, I’m honored to share that ServiceNow has been named to the prestigious Fortune 500® list for the first time in company history, joining an elite group of the largest companies in the United States. Since placement on this list is based on fiscal year revenues, ServiceNow’s inaugural appearance is evidence of our continued growth trajectory.